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I Have A Virus Which Is Not Getting Cleaned


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2 replies to this topic

#1 vjaybm

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Posted 13 November 2007 - 08:45 PM

Hi,

My laptop has been running slow for some time. I have CA eTrust - Threat Management System installed.
When I scanned my laptop using BitDefender online virus scan, it found few viruses and they did not get deleted.

Can you kindly let me know what I need to do to check and remove virus/spyware from my machine?

Regards.
Vijay

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#2 buddy215

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Posted 13 November 2007 - 09:03 PM

It would help if you could post what Bit Defender found.

Install Super Antispyware free. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Post a Hijack This Log in the Hijack This Forum by following the directions in the link below if the program above has not removed ALL malware. DO NOT post a log in this forum. http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

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#3 TMacK

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Posted 14 November 2007 - 12:36 AM

Now that you have a HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

This topic will now be closed, since you have an open log posted.
If you have any questions, feel free to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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