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Show Hidden Files Not Working


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#1 Doug Dobie

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Posted 13 November 2007 - 03:52 PM

I need to show Outlook Express 6 hidden files *.wab and/or *.dbx. This app shuts down all the time. Encountered a problem, must shut down. It has something to do with the Address book. I deleted all contacts & it worked again but only temporarily.

When I went to Tools View Folder Option & checked "show hidden files & folders" & uncheck "Hide system files (recommended)" then pressed "Apply" & "OK", I went back in and the option went back to "Do not show hidden files & folders".

Help.

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#2 garmanma

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Posted 13 November 2007 - 05:40 PM

Welcome to BC
Check out the explanations here
http://www.insideoe.com/files/wab.htm
http://sillydog.org/mshidden.php
Mark
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#3 Doug Dobie

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Posted 13 November 2007 - 08:56 PM

Hi Mark, thanks for getting involved.

I used http://www.insideoe.com/files/wab.htm to find out where my wab file is located. I deleted it, replaced it with a older version but Outlook Express 6 still produced the message "encountered a problem, need to shutdown" after approx 30 secs.

I read http://sillydog.org/mshidden.php but it was for ie5 users.

I downloaded Accurate Outlook Express Mail Expert to recover emails. I recovered several emails but ... And it was the trial version with options disabled.

Do you know how to locate dbx files? I believe they are associated with each of the folders in Outlook Express.

Doug

#4 hamluis

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Posted 14 November 2007 - 10:54 AM

Your .dbx (email) folders/files are in your OE Message Store.

Inside Outlook Express - Files and Settings - The OE Store Folder - http://www.insideoe.com/files/store.htm

You should back up the current store to another drive/partition CD. That way, you can reinstall all your messages when you fixt whatever is wrong. Probably should also back up your current WAB.

Sometimes OE gets corrupted and the cure is to do a reinstall of Internet Explorer,

File Corruption in Outlook Express - http://www.microsoft.com/windows/IE/commun...ption.mspx#EDAA

How to reinstall or repair Internet Explorer and Outlook Express in Windows XP - http://support.microsoft.com/default.aspx?kbid=318378

Louis

Edited by hamluis, 14 November 2007 - 10:57 AM.


#5 Doug Dobie

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Posted 14 November 2007 - 07:51 PM

Hi Louis Thanks for getting involved. I now know how to go to my WAB & DBX files. As it turns out, it was a corrupt anti-virus app file that screwed everything up. Uninstall then reinstall & the anti-virus app AND Outlook Express 6 works. Go require.

#6 hamluis

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Posted 14 November 2007 - 07:58 PM

Glad you solved it, happy computing :thumbsup:.

Louis




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