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Internet Options


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10 replies to this topic

#1 justinurse

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Posted 13 November 2007 - 03:18 PM

I had some big event?! that I am still recovering from. I got Windows to open then my IE back then Search then System Restore. But I can't find Internet Options. When I click on Control Panel then Internet Options I get just a flash of the hourglass, then nothing happens. When I go to Tools then Internet Options I get an error message, "The operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."
I have already gone through the process of me as administrator. And Spybot did not have those 3 boxes checked in Immunize. Please help.
justinurse
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#2 garmanma

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Posted 13 November 2007 - 03:27 PM

I'm assuming this has started since using ACE utilities reg cleaner? Your best bet, if you have an XP disk, is to run system file checker
Mark
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#3 CTH_Tom

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Posted 13 November 2007 - 03:44 PM

See if you can open internet options from the run command. Copy and paste
control inetcpl.cpl
in the run box.

Edited by CTH_Tom, 13 November 2007 - 03:44 PM.

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#4 justinurse

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Posted 13 November 2007 - 03:47 PM

I haven't used my Ace utilities reg cleaner in a long time. Are yuo saying I should run it now? My XP disk says the version on my computer is newer than the CD and won't let me go further.
justinurse
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#5 justinurse

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Posted 13 November 2007 - 03:53 PM

Nothing happened when I pasted control inetcpl.cpl in run box. I clicked ok and just got flach of hourglass as the box disappeared.
justinurse
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#6 CTH_Tom

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Posted 13 November 2007 - 04:10 PM

I had some big event?! that I am still recovering from.

Can you explain this event in more detail.
Does your recovering from this event involve someone helping you removing malware from your computer?
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#7 justinurse

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Posted 13 November 2007 - 04:36 PM

"The big event"- Late a couple nightd ago I tried to copy a photo off of music website. It was a Flash and I tried copying it using Microsoft Document Imager. I dont know why. Anyway, It just kept running and running. I tried using Task Mgr. to end it but it didn't seem to work. I was impatient and finally just turned off my computer with the on/off button. and went to bed. The next morning I turned on my computer and it kepy cycling through from a partial bootup to the Windows logo comong up with the little track moving at the bottom. Then it would just start all over. For a day it was hit and mostly miss. I got past some of it by using F8. thenI found a bunch was missing as mentioned in original post. Even the windows updare webpage was not visible to me. I found a forum that gave me a link: http://v4.windowsupdate.microsoft.com/en/default.asp. After I used that I was able to see the site and download acouple things that got me back to where I am now. I think you can tell that I am not computer savy, duh.
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#8 CTH_Tom

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Posted 13 November 2007 - 04:45 PM

I would do an online virus scan to rule out any malware causing this.
This is the best virus scanner on the net at the moment-
http://www.eset.com/onlinescan/
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#9 garmanma

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Posted 13 November 2007 - 05:25 PM

I haven't used my Ace utilities reg cleaner in a long time. Are yuo saying I should run it now? My XP disk says the version on my computer is newer than the CD and won't let me go further.

No, I looked up other post you've made but I failed to note the date. I look them up a lot to get a feel for the problem and see if they're related
Mark
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why won't my laptop work?

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Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#10 justinurse

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Posted 13 November 2007 - 07:03 PM

I did the online scan. Just 1 minor adware.
justinurse
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#11 CTH_Tom

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Posted 13 November 2007 - 07:17 PM

There is usually a registry entry that does this. If I was you I would post a HiJackThis log in this forum and have it checked out for that restriction. Usually just removing the restriction from the HJT log will fix it but I would let an expert guide you on that.
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
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