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Computer Not Starting Correctly


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#1 CLBINCALIF

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Posted 13 November 2007 - 12:44 PM

Heres the situation. As I stated in a previous post, I had and got rid of a virus, trojan or something along those lines. So we downloaded and installed all the reccomended programs including CA virus program recommended by Time Warner, our internet provider. All was well for a day or two then I turned on the computer one day and instead of it immediately going to my desktop, it now goes to the sign on screen where I click on my screen name and for a fast second it says "Loading your setting", then a second later it says "saving your setting and logging off". I dont know if somehow we changed a setting when installing the new virus and other programs or what happened. I can get into safe mode no problem, I just dont know where to go from there. Do I do a restore point or reformat or ? What would be my best bet, next to taking it into a tech which I really cannot afford at this time. Thanks in advance for any help or suggestions you can give me.


Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by TMacK, 13 November 2007 - 04:14 PM.


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#2 garmanma

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Posted 13 November 2007 - 05:45 PM

When you get to the login screen is there an option for Administrator? Have you tried that?
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#3 CLBINCALIF

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Posted 13 November 2007 - 06:02 PM

Thats the weird part, it usually will give me two options, administrator or my screen name. But now its only showing my screen name, which is set up with administrator abilities anyways.

#4 garmanma

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Posted 13 November 2007 - 08:13 PM

A restore point would be your best option if possible. Let us know if it works
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#5 CLBINCALIF

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Posted 13 November 2007 - 08:57 PM

Mark, Ok, this is what I tried but it didnt work. I went into Safe mode, clicked on "Last known Good Configuration" That brought me to the ususal Blue Welcome screen, which once again only displayed my screen name. Usually it would bring up my screen name and administrator. So I clicked on my screen name, it said "loading your personal settings, then it quickly flashed my desktop picture without the icons, then it went immediately back to the blue welcome screen with my screen name with it now saying"System logging off". All of that took place in about 5 - 10 seconds. Where do you suggest I go from here? Thanks for you time and help.

#6 garmanma

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Posted 14 November 2007 - 03:24 PM

Do you have a XP CD?
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#7 upperlevel

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Posted 14 November 2007 - 04:11 PM

Ok go to accounts and change the options so WELCOME SCREEN is unchecked.

#8 CLBINCALIF

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Posted 15 November 2007 - 11:03 AM

Mark, XP came preloaded in the machine so no I do not have the cd, but I have the restore/recovery cd that came with the unit.


Upperlevel, Can I do this in Safemode?




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