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Vbs:mailware-gen Virus Removal Help


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#1 rdann

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Posted 13 November 2007 - 12:28 PM

PC using windows XP proffesional

I am using Avast anti virus and on boot up it picks up this virus (VBS:malware-gen) I have done a full scan and Avast gives me an all clear, but each time I boot the PC I get a virus warning.

I have also cleaned the PC and registry, ran spybot and the windows online virus removal, but still have the problem.

I have read through the post by Alagarazu who appears to have had the same problem, and I believe Blender was able to sort the problem, but I think he was using a different a windows to me so I have decided not to follow these instructions but would welcome assistance from Blender as he has already been through this problem, or can anyone else help?


rdann

Edited by rdann, 13 November 2007 - 12:54 PM.


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#2 quietman7

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Posted 13 November 2007 - 01:06 PM

Did your anti-virus provide a specific file name associated with this malware and where is it located at on your system?
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#3 t3s

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Posted 13 November 2007 - 01:08 PM

nevermind...

feel free to delete this.

Edited by WlkingMan, 13 November 2007 - 01:09 PM.


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#4 rdann

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Posted 14 November 2007 - 06:13 AM

Did your anti-virus provide a specific file name associated with this malware and where is it located at on your system?


Hi

Avast states in on my desktop in a temp folder, but its not there, reading a post from Alagarazu who had the same problem, he also reported he could not find it.

On Avast the file is called 1.reg, I have recently changed my anti virus from Norton (which seemed to let it on my system) and on Norton it was called a.bat. Both Norton and Avast did not find a problem on a full scan.


Ray

#5 quietman7

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Posted 14 November 2007 - 08:25 AM

Are you still getting the virus warning on boot up? The file may have already been removed by your anti-virus.

Use Windows Search feature > More advanced options to see if the file(s) are still present. To do this, go to Start -> Search and click For Files or Folders....
  • Click All files and folders.
  • Type in the name of the file under "Search by...criteria."
  • Click More advanced options and check these options:
    • "Search system folders"
    • "Search hidden files and folders"
    • "Search subfolders"
  • Then click "Search" to look for the file(s).

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#6 rdann

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Posted 14 November 2007 - 12:04 PM

Are you still getting the virus warning on boot up? The file may have already been removed by your anti-virus.

Use Windows Search feature > More advanced options to see if the file(s) are still present. To do this, go to Start -> Search and click For Files or Folders....

  • Click All files and folders.
  • Type in the name of the file under "Search by...criteria."
  • Click More advanced options and check these options:
    • "Search system folders"
    • "Search hidden files and folders"
    • "Search subfolders"
  • Then click "Search" to look for the file(s).


Unfortunatly I get a virus warning on every boot up, I think the file has a clever way of hidding its self.

#7 quietman7

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Posted 14 November 2007 - 12:19 PM

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#8 rdann

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Posted 16 November 2007 - 04:53 AM

Link to new post as requested:

http://www.bleepingcomputer.com/forums/t/116495/vbs-malware-gen-virus-help-required/


Ray

#9 quietman7

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Posted 16 November 2007 - 07:51 AM

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
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