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Bitdefender Shows Two Problems

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#1 phenom64


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Posted 13 November 2007 - 12:51 AM

hey. trouble started when zone alarm alerted me that C:Windows\System32\oc392bx0g.exe was trying to access the internet. I ran a zone alarm virus scan and it came back clean. i then ran a bitdefender online scan and it came back with three problems. It fixed one but could not fix the other two. It listed them as:

C:Windows\System32\oc392bx0g.exe Trojan.Conhook.Y
C:Windows\System32\atl71v.dll Trojan.Spy.Bzub.NFY

are these two seperate problems and how do I get rid of them?

thanks for any help

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#2 buddy215


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Posted 13 November 2007 - 08:05 AM

Remove temporary files, logs, cookies, etc. by using Ccleaner. Do not use "Advanced Settings" or the "Issues" button. Use only the default settings. http://www.ccleaner.com/ During installation you will be offered the Yahoo Toolbar---UNcheck if you don't want it.

Install Super Antispyware free. Run it in safe mode. Allow it to quarantine whatever it finds.

How to Start Windows in Safe Mode:

Let us know what SAS found and removed.
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#3 quietman7


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Posted 13 November 2007 - 10:56 AM

If your having trouble removing a bad file, do this:

Download FileASSASSIN.zip and save to your desktop (this tool is compatible with Win 2000/NT/XP/Vista only).
  • Create a new folder on your C:\ drive called FileASSASSIN and extract (unzip) the file to that folder. (Click here for information on how to do this if not sure. Win 9x/2000 users click here.)
  • Open the folder and double-click on FileASSASSIN.exe.
  • Select the bad file to delete by dragging it onto the text area or select it using the (...) browse button.
  • Select a removal method. Start with the default "Attempt FileASSASSIN's method of file removal"
  • Click delete and the removal process will begin.
  • If that did not work, start the program again, select the file(s) the same way as before and this time check "Use delete on reboot function from windows."
Note: If you cannot find the file(s), you may have to Reconfigure Windows XP to show hidden files, folders. (We are doing this so we can look for and delete hidden files if necessary but don't delete anything other than what I ask you to delete. After your system is clean, follow the same procedure to hide these files and folders again to protect them from accidental deletion).
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