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Incorrect Boot Up / Bad Registry


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#1 supermonzon

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Posted 12 November 2007 - 01:41 PM

Hi there,

I need help to fix windows XP.

I can't boot up correctly. When I turn my computer on, I just get to the desktop picture, but the rest of Windows doesn't load. I don't get the taskbar, I don't get my desktop icons and I don't get my START button.
I have been able to "reach" some of my computer by using the task manager to open things, but that's about it. Safe mode doesn't work either.

Before having this problem I had had a few virus/malware problems, and I had removed this malicious and "botherous" programs. I had also set a recovery point (but safe mode didn't prompt me to recover). One of these viruses had a process named printer.exe. The virus was removed, but on startup windows "wanted" to load printer.exe, and it displayed an error saying something like it couldn't load this thing. I figured out it was in the registry, and I wanted to get rid of the error. I know it wasn't the smartest thing, but I searched the registry for printer.exe and found it under shell. I was something like C:/windows/system32/printer.exe. I deleted the whole line and thought that when I rebooted the PC it would do it fine, but that's when it all started. I managed to rewrite the line under "shell", but it doesn't work yet.

I believe the registry might be damaged. On startup windows is not loading important parts of it. Since I have access to most of my computer, I'm planning to backup a lot of things and fixing this issue, but I do need help on how to diagnose and fix the problem. Could you guys point me in the right direction? I can run superantispyware, which is installed in my computer (and I removed noskrnl.exe). How can I check the registry? How can I assure that windows loads all of its components when it starts up? Please let me know.

Thanks a lot for your help.

All the best,

Bernardo

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#2 hamluis

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Posted 12 November 2007 - 01:48 PM

Well, there really is no point in proceeding with anything...until you are certain that the system is clean and proper malware defenses are operating on the system and users.

I suggest a HJT log as one of the steps you might take.

Louis

Edited by hamluis, 12 November 2007 - 01:49 PM.





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