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Help With Vista


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8 replies to this topic

#1 pakkiu

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Posted 12 November 2007 - 12:13 AM

i use bit defender scan my computer for virus and there is a Trojan generic the trojan came from the zone alarm keygen 7.0 and it make my computer black screen when i log in to my account there is only my documents and i had to run explorer.exe manually i bit defender cant delete. the virus

Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by TMacK, 12 November 2007 - 12:20 AM.


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#2 03humphrec

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Posted 13 November 2007 - 06:32 AM

Wipe it and reinstall Vista

Can you give me spec and Vista verison


Server 1- 2.8GHz Intel Celeron, 1GB Ram, 160GB HDD, DVD-RW, Windows Home Server
Server 2 - 1.9GHz Intel P4, 385 MB Ram, 40GB HDD, DVD-ROM, Windows Server 2003 Standard
Desktop - 2.0GHz AMD Athlon, 512MB Ram, 40GB HDD, DVD-RW, XP Pro
Advent 9117 - Intel Dual Core T2310 1.46GHz, 160GB HDD, DVD-RW, XP Pro, 17" Widescreen (http://www.w00tw00t.co.uk/support/viewtopic.php?f=1&t=4197)
Toshiba Satellite Pro L40 - 1.8GHz Intel Celeron, 2GB Ram, 80GB HDD, Wireless, DVD-RW, XP Pro, 15.4" Widescreen


#3 quietman7

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Posted 13 November 2007 - 11:42 AM

Have you tried using Windows Vista System Restore to return to a previous state before your problems began?
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#4 pakkiu

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Posted 14 November 2007 - 10:15 AM

yes it does not work

#5 quietman7

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Posted 14 November 2007 - 10:44 AM

Can you be more specific as to why it does not work? Are you getting any error messages, is it hanging up or do you mean you can use System Restore but it does not resolve the problem?
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#6 pakkiu

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Posted 15 November 2007 - 01:07 AM

yes i have used window vista system restore i didnt get any error message but it does not solve the problem.everytime i startup it just pop ups window explorer with my files in it and on the left there is other folders like my documents control panel and etc.

#7 quietman7

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Posted 15 November 2007 - 07:54 AM

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#8 03humphrec

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Posted 20 November 2007 - 07:09 AM

i use bit defender scan my computer for virus and there is a Trojan generic the trojan came from the zone alarm keygen 7.0 and it make my computer black screen when i log in to my account there is only my documents and i had to run explorer.exe manually i bit defender cant delete. the virus

Mod Edit: Topic moved to more appropriate forum~ TMacK


Boot from Vista Disc and go through the mosions of reinstalling vista


Server 1- 2.8GHz Intel Celeron, 1GB Ram, 160GB HDD, DVD-RW, Windows Home Server
Server 2 - 1.9GHz Intel P4, 385 MB Ram, 40GB HDD, DVD-ROM, Windows Server 2003 Standard
Desktop - 2.0GHz AMD Athlon, 512MB Ram, 40GB HDD, DVD-RW, XP Pro
Advent 9117 - Intel Dual Core T2310 1.46GHz, 160GB HDD, DVD-RW, XP Pro, 17" Widescreen (http://www.w00tw00t.co.uk/support/viewtopic.php?f=1&t=4197)
Toshiba Satellite Pro L40 - 1.8GHz Intel Celeron, 2GB Ram, 80GB HDD, Wireless, DVD-RW, XP Pro, 15.4" Widescreen


#9 quietman7

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Posted 20 November 2007 - 08:38 AM

I see your hijackthis log is posted here and you are already getting assistance.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.

Thanks for your cooperation and good luck with your log.
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