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7 replies to this topic

#1 bolt_fan_n_indy

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Posted 11 November 2007 - 12:38 PM

Hello all I am very new to the forum and am in real need of expert help. I am no computer idiot by normal standards but I also am no computer wizard either. I have read some post here and this seems like the best place to turn for help. I have a friends presario v2000 notebook that will not boot unless in safe mode. Everything works great in safe mode accept pictures on websites do not load properly(minor problem). The major problem is the comp. will boot to the task bar and will NOT show desktop icons. When I click start the menu pulls up and then the computer is frozen. Please help?

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#2 garmanma

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Posted 11 November 2007 - 12:54 PM

First I wold try a system restore point
http://www.microsoft.com
Do they have the system disks that came with the laptop, or a XP CD?
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why won't my laptop work?

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#3 bolt_fan_n_indy

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Posted 11 November 2007 - 12:59 PM

I have tried a last restore point and got same results. I do not nor does my friend have the system disk that came with the computer. I do not have an XP disc and it was said I should call hp and buy a restore disc, I dunno if I should go that far yet? It is puzzling because the system runs normally in safe mode, I can do anything I want ie... internet, download etc... :thumbsup:

Edited by bolt_fan_n_indy, 11 November 2007 - 12:59 PM.


#4 bolt_fan_n_indy

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Posted 11 November 2007 - 01:13 PM

When I goto system restore the inly option it gives me is to restore my computer to an earlier time. I then click next and there are no restore points avail?

#5 garmanma

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Posted 11 November 2007 - 02:43 PM

Have a look in the Event Viewer and see what shows up.
http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html
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#6 bolt_fan_n_indy

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Posted 11 November 2007 - 08:08 PM

I can get to the viewer but have really no idea what I am looking at or for. I found many errors in every catagory. Application, Security & System.

One in the application says:

Version: 5.0
Component: Application event log
Symbolic Name: LDPRFMSG_UNLOAD_FAILURE

Then it says something about rebuilding the string tables?

System Errors are mainly list the source as: Service Control Manager Errors 7000, 7023, 7026

7026 says: Vsa29 boot-start or system-start driver(s) failed to load.

I know it is bad but it is all greek to me. I don't really know what to do next! :thumbsup:

#7 hamluis

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Posted 12 November 2007 - 10:19 AM

I would try running chkdsk on the boot partition and then running defrag.

How To Run CHKDSK In XP - http://support.microsoft.com/default.aspx?...b;en-us;Q315265

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#8 Cyb3r_Ninj@

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Posted 12 November 2007 - 12:45 PM

I agree:

Start >> Run >> cmd.exe

Type chkdsk /f/r and press [Enter].

The check disk command and repair routine will run after rebooting the system. It may take 30-90 minutes to run the check disk routine - depending on how fast your processor is and how large the hard drive is.

Once that is completed i restart the computer and hit F8 at the POST screen to bring up the Windows Advanced Options Menu screen. Try to select Start Windows Normally and see if it will boot windows normally.

If you are able to boot Windows normally, run Disk Defragmenter. Scan your disks with any AntiVirus software that you might have loaded on your PC.

If there is a diagnostics utility or diagnostics disk available, try running those to verify there aren't any other hardware devices that might be preventing your system from booting normally.

Good luck and happy hacking!

-dr
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