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Internet Explorer Continues To Popup


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3 replies to this topic

#1 lifter

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Posted 08 November 2007 - 04:10 PM

For the past few weeks I have had the following problem. Internet explorer keeps opening after several minutes of being closed. When it opens it trys to direct to the website www2.diymov.com/index2.php. I currently use Trend Micro for my virus and malware scanner. When I can my computer the software does not detect anything. Can someone help me remove this annoying popup please?

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#2 DASOS

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Posted 08 November 2007 - 04:21 PM

Hi lifter

Welcome to BC

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please download, install and update Avg Anti-Spyware 7.5.<--link DO NOT perform a scan yet..

Print out the Avg Install and Scan Instructions<--link

Please download ATF Cleaner<--link by Atribune.DO NOT use yet..

Reboot your computer in SAFE MODE"<--link using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.For Technical Support, double-click the e-mail address located at the bottom of each menu.]

Now Scan with Avg per the "Safe Mode" instructions you printed out.
IMPORTANT: Do not open any other windows or programs while Avg is scanning, it may interfere with the scanning proccess.

Reboot back to normal mode.

If you are still having problems.. Come back and we'll advise you further.

Stelios :thumbsup:

#3 lifter

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Posted 09 November 2007 - 04:14 PM

Thank you so much for your help. This did the trick and now the popup is gone. Once again thank you.

#4 DASOS

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Posted 09 November 2007 - 04:21 PM

You are welcome!!

I'm glad I was able to help.


Stelios :thumbsup:




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