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Bluescreens And System Breakdowns During Gaming


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#1 spocksbeard

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Posted 08 November 2007 - 11:26 AM

Hi folks!

Two months ago, I bought and inserted a new graphic card (ATI Radeon X1600pro with 512MB). So far so good. First it was amazing fun BUT then the troubles started.
The blowoff came a couple of days ago, when I Couldn't even start ANY games on my pc anymore. Error messages and blackscreens. Tried out several graphic driver versions and finally stayed with version 6.12.
I can START the games now but still get error messages and system breakdowns. All other functions - like skyping, mailing or surfing - are ok.

Here are the two errors or breakdowns:

1. Bluescreens

Version a

STOP: 0x0000008E (0x0000005, 0xBF16C79E, 0xA7067AE4, 0x00000000)
ati3duag.dll - Adress BF16C79E base at BFOE3000, DATESTAMP 4563c01a

Comment: Comes up when I try a savegame

Version b

IRQL_NOT_LESS_OR_EQUAL
STOP: 0x0000000A (Ox6C646156, 0x000000002, 0x000000001, 0x804DBC9A)

Comment: Bluescreen came up during regular gameplay

2. The other frequent error message

"The command in "0x006cf211" refers to memory in "0x00000014". The action "written" could not be performed on memory.
Click "ok" to end programme.
Click "abort" to debug programme.

Comment: Error message following breakdown during regular gameplay.

Here's my config:

OS: Win XP pro (SP 2)
MB: ASUS A7V600-X (incl. last driver version and last bios version)
CPU: AMD XP 3200+ (at 2,2 GHz)
RAM: 1,5 GB
Graphics: ATI Radeon 1600pro (512 MB) / driver version: 6.12

Can somebody please, please help me?? :thumbsup:
OS: Win XP Pro + SP2
MB: ASUS A7V600-X (bios version: 1009); chipset: Northbridge VIA KT600 + Southbridge VIA VT8237
CPU: AMD XP3200+ (2,2 GHz)
RAM: 1,5 GB
Graphics: ATI Radeon 1600pro (AGP, 512 MB) driver: 6.14.0010.6683
DirectX-version: 9.0c (4.09.0000.0904)
Sound: SoundMax Digital Audio; driver: 5.12.0001.3663

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#2 hamluis

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Posted 08 November 2007 - 12:16 PM

I have two ATI AIW cards (7500 and 9600) and my experiences tell me that

a. ATI cards work best with the initial set of drivers included on the CD.

b. Every attempt to use drivers which are purported to be "updates" is probably going to bring some irritation.

One thing you can do is look in Event Viewer for errors which indicate problems with the system. Double-click on any error to see the detail info for such. Post any that appear to be pertinent to your situation.

What is the Event Viewer, and Should I Care - Ask Leo! - http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html

The two errors that you posted are each pretty common. Take a look:

http://support.microsoft.com/kb/330187

http://support.microsoft.com/kb/314063

Both errors are somewhat typical of driver problems on the system.

The ati3duag.dll has a history, http://www.google.com/search?hl=en&q=a...G=Google+Search

Louis

And never let WinUpdate determine what video drivers you download/install :thumbsup:. WinUpdate does fine on critical updates but not-so-hot on drivers, IMO.

A working driver is similar to a working BIOS, in my world. Leave it alone if it's working and nothing is to be gained by changing.

Edited by hamluis, 08 November 2007 - 12:19 PM.


#3 spocksbeard

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Posted 08 November 2007 - 04:03 PM

Hi Louis!

Firstly, thank You for Your promising answer! :thumbsup:

I checked the two links to win support. The first one says, that the solution is getting the win sp2, though I already have it... The second one talks about having the 0x0000000A error during or after installation of win xp but I am experiencing problems ONLY while gaming...

Thought about just reinstalling the (really OLD) driver from the original cdrom, but right from the start, I experienced the breakdowns with the error message ""The command in "0x006cf211" refers to memory in "0x00000014". The action "written" could not be performed on memory. Click "ok" to end programme. Click "abort" to debug programme."

I downloaded the ati3duag.dll but have not installed it yet. Should I go for it??

Afterwards I checked the event viewer and found some ominous warnings in the categories "system" and "application".

1. System

There is a periodic warning in the category "cdrom" --> "An error occured during a swap procedure. The device CdRom 2 is affected."

2. Application

The following very frequent warning occurs in the category "MsInstaller" --> Identification of product "{364EC092-93CF-4DDC-9D7A-7278452028E0}" and function "QuickCam" failed during request of component "{C207503F-9631-4AF6-8CD2-D11260DBA3C5}". The ressource "HKEY_CURRENT_USER\Software\Logitech\QuickCam10\DesktopShortcutKey" is not existing.


Concerning the CdRom 2: A couple of months ago, I installed a virtual cdrom drive, because it was requested by the programme "free pdf xp". I think, that this virtual drive is ment by "CdRom2"...

My QuickCam is a new device which works just fine so far. Don't know what the fuss about desktop shortcut key is all about. I think, that I just deleted the desktop shortcut after the installation.

Ok, that's what I have so far.

Thanks! :flowers:
OS: Win XP Pro + SP2
MB: ASUS A7V600-X (bios version: 1009); chipset: Northbridge VIA KT600 + Southbridge VIA VT8237
CPU: AMD XP3200+ (2,2 GHz)
RAM: 1,5 GB
Graphics: ATI Radeon 1600pro (AGP, 512 MB) driver: 6.14.0010.6683
DirectX-version: 9.0c (4.09.0000.0904)
Sound: SoundMax Digital Audio; driver: 5.12.0001.3663

#4 spocksbeard

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Posted 08 November 2007 - 06:22 PM

Ok, installed the original software from the cd (sapphire installation driver cd). After a test I had no crashes... So far...

It was a HEAVY installation of several programmes without having a choice... :flowers: :thumbsup: It's just like being put under disabillity...

1. ATI problem report vizard;

2. AVIVO codecs;

3. ATI HYDRAVISION;

4. Last but NOT LEAST --> Catalyst Control Center.

I just wanted the driver, nothing less, nothing more. Now my system is booting at least twice as long and I hate the Catalyst stuff in my startup.
Do I really need all that junk or can I just get rid of it????? Instead of the Catalyst stuff I rather use lighter programmes like "guru 3d".

Please advise...
OS: Win XP Pro + SP2
MB: ASUS A7V600-X (bios version: 1009); chipset: Northbridge VIA KT600 + Southbridge VIA VT8237
CPU: AMD XP3200+ (2,2 GHz)
RAM: 1,5 GB
Graphics: ATI Radeon 1600pro (AGP, 512 MB) driver: 6.14.0010.6683
DirectX-version: 9.0c (4.09.0000.0904)
Sound: SoundMax Digital Audio; driver: 5.12.0001.3663

#5 hamluis

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Posted 08 November 2007 - 06:31 PM

The Catalyst package...has been an ATI offering for multiple years now.

My experience is that the entire ATI package...driver, WDM, DAO, MDAC, GEM, MMC, etc...has to be installed or I experience problems.

On top of that, if I should attempt to download drivers or any component thereof, I must first install MS .NET before the download of ATI components will happen.

It's been that way since I got my first card and I've experimented and found what works best for me and my AIWs.

There's probably an ATI forum where you can talk directly to other ATI users and see what their experiences, suggestions might be.

Louis

#6 CTH_Tom

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Posted 08 November 2007 - 06:34 PM

I have an ATI card and didn't want the Catalyst Control Center running at startup so I disabled the Ati HotKey Poller service, not recommened though if you have a laptop, which I don't know why.
You should have another category listed in event viewer which logs problems with your ATI card called ACEEventLog.
Hydrovision, never use it and can't find where it's running on my puter unless I access this application.
Hopes this helps a little, if not disregard.
X

#7 hamluis

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Posted 08 November 2007 - 06:52 PM

I don't allow anything ATI to run at startup, no need.

It's available via all regular programs when I need it :thumbsup:.

Louis

#8 spocksbeard

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Posted 09 November 2007 - 03:14 AM

Hi guys,

thanks for the hints! :flowers:

I'll (gladly) disable the ati programm CLIStart.exe in the startup. Let's see, which effect it has on the boot up.

Hopefully You're right about the connection between installing the (whole) package and the performance and stability of the graphic card... In that case, at least it would pay off... :thumbsup:

Best regards!!
OS: Win XP Pro + SP2
MB: ASUS A7V600-X (bios version: 1009); chipset: Northbridge VIA KT600 + Southbridge VIA VT8237
CPU: AMD XP3200+ (2,2 GHz)
RAM: 1,5 GB
Graphics: ATI Radeon 1600pro (AGP, 512 MB) driver: 6.14.0010.6683
DirectX-version: 9.0c (4.09.0000.0904)
Sound: SoundMax Digital Audio; driver: 5.12.0001.3663

#9 hamluis

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Posted 09 November 2007 - 12:26 PM

http://www.liutilities.com/products/wintas...brary/clistart/

Louis

#10 spocksbeard

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Posted 10 November 2007 - 07:57 AM

Unchecked CLIStart.exe in the startup and that accelerated my boot up significantly :thumbsup: Since this last "heavy" installation of the whole ati-package my system seems to be stable again.
No breakdowns since.
Thanks guys!
spocksbeard
OS: Win XP Pro + SP2
MB: ASUS A7V600-X (bios version: 1009); chipset: Northbridge VIA KT600 + Southbridge VIA VT8237
CPU: AMD XP3200+ (2,2 GHz)
RAM: 1,5 GB
Graphics: ATI Radeon 1600pro (AGP, 512 MB) driver: 6.14.0010.6683
DirectX-version: 9.0c (4.09.0000.0904)
Sound: SoundMax Digital Audio; driver: 5.12.0001.3663

#11 hamluis

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Posted 10 November 2007 - 10:09 AM

Easily done, happy computing :thumbsup:.

Louis




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