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Dropped Laptop.


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15 replies to this topic

#1 jimshady

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Posted 07 November 2007 - 08:52 AM

Hi All.

I dropped my Toshiba Sattelite laptop and it won't start up now. The blue light aroud the start button lights up, but the screen stays black. If I take it to a shop, I imagine they will send it back to Toshiba - which will takes weeks or months and hundreds of Euros. Some years ago I put a tower PC together, but I've never been inside a laptop. I'm hoping that the problem is a component has come loose. Can anyone offer advice as to should I open it up myself, and what to wiggle and jiggle if I do?

Please help! Cheers.

jim

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#2 tswsl1989

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Posted 07 November 2007 - 11:09 AM

It may be that the ribbon cable that connects the screen to the base has come lose.
If your lucky, it may be possible to reconnect it, but it might have torn.


I'm no expert on the inside of laptops either, but that would be my best guess.
Tom

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#3 jimshady

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Posted 07 November 2007 - 11:16 AM

Aha. Do I need to open the thing up? Do you know how I can check this connection?

Cheers, mate.

jim

#4 tswsl1989

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Posted 07 November 2007 - 11:37 AM

"Do I need to open it up?"
If it's out of warranty, then it's the only way I can think of to check
If it's in warranty, don't open the case, as it will void your warranty.

"Do you know how I can check this connection?"

Not really, only by looking to see if it's loose\ripped\disconnected.

Sorry I can't be of more help.
Tom

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#5 boopme

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Posted 07 November 2007 - 03:51 PM

Was it plugged in at the time. You may have only broken the connection base inside. solderable with the skill. Yes you do have to open it.
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#6 jimshady

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Posted 07 November 2007 - 05:15 PM

Thanks for the tip. No - it was not plugged in and was turned off at the time. How do I identify the connection base?

Cheers,

jim

#7 garmanma

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Posted 07 November 2007 - 05:47 PM

Look here for the diagrams you need
http://www.irisvista.com/tech/
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#8 Robert Isbell

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Posted 07 November 2007 - 06:23 PM

which model of toshiba? have you tried connecting the laptop to a mnitor to see if it outputs to it?

#9 jimshady

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Posted 07 November 2007 - 08:22 PM

The first thing I shall try is connecting the SA60 to an external monitor, and then follow the excellent link provided to take the bugger apart.

Thanks, fellas.

jim

#10 Robert Isbell

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Posted 07 November 2007 - 09:21 PM

I doubt disassembly will fix the issue.

#11 4ward_tristan

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Posted 07 November 2007 - 09:38 PM

yeah if you are going to open the notebook, just remember which screws go where

its a complete maze opening those things! as you said, yeah if you drop it into a pc shop it will be 2hrs minimum in labour so....might be worth it to send it to toshiba yourself (if its still under warrenty that is)

goodluck
=)

#12 jimshady

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Posted 08 November 2007 - 05:27 AM

Sadly no longer under warantee. What I'm hoping is as folllows - I plug the thing into an external monitor and it works, I open it up, find the cable to the screen is loose and wiggle it back into possition. Turn it back on and - hey presto - it works.

Is this pure fantasy or a reasonable approach until I find out the problem is more serious?

Thanks guys.

jim

#13 boopme

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Posted 08 November 2007 - 09:30 AM

Off warranty ,I'd open her up. Nothing to lose. Take a look for the obvious loose connections, shifted part or even something broken. do you have anything to lose at this point.
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#14 garmanma

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Posted 08 November 2007 - 02:13 PM

If it's something like a backlight, there's always eBay. I've gotten quite a few laptop parts from there
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#15 usasma

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Posted 08 November 2007 - 07:32 PM

I took in a Toshiba laptop not long ago that a lady dropped from 2 feet up onto soft grass (it was turned off) - the service center charged almost $800 to replace the motherboard (she had a warranty).

OTOH - I dropped my Toshiba laptop 3 feet onto a hardwood floor the day before yesterday (while it was on) and it's still running like a champ!

First open up the "hatches" on the bottom and check to ensure that the hard drive, the memory, and the wireless card (if applicable) is plugged in tightly (remove all power and the battery before opening it and ground yourself on the metal in the case before touching anything).

If that doesn't fix it, then it's pretty easy to remove the bottom and check any connections that you can find. Use garmanma's link for instructions.
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