I continually receive the popup stating: "Notice: your system is infected and your computer performance is not at the highest level. Full system optimization will greatly increase your computer's performance and prevent data loss."
It displays all the symptoms of an IE defender spy/malware and I have gone through the self help tutorial but, have ran into some hang ups with a few of the steps.
Much like the member Valerie123, from this thread: (http://www.bleepingcomputer.com/forums/index.php?showtopic=114873&hl=defender), I couldn't find the IE Defender program in the "Add or Remove Programs" option and I wasn't able to find the IE Defender folder, after setting the computer in safe mode, through the path of C:\Program Files\.
Also, in the thread above, the person assisting the member stated to follow the directions for manual fix in the tutorial, because of the non-existent program and folder. I didn't see any instructions labeled as "manual fix." Therefore, I followed the directions from #7 on forward (below), without finding the IE folder in safemode, as mentioned before.
Also, I downloaded the FixIED.reg file but, wasn't prompted to merge the information as stated on step #17. I am asked to Run the program and after clicking the Run option, it then asks: "Are you sure you want to add the information in C:\Document and settings...?"
After clicking Yes, it then states: "Information in C:\Documents and Settings...\FixIED.reg has been successfully entered in the registry."
1. Print out these instructions as we will need to close every window that is open later in the fix.
2. Click on the Start Menu button.
3. Click on the Control Panel option.
4. Double-click on the Add or Remove Programs icon.
5. Find the entry for IE Defender and double-click on it to uninstall the program. Follow the prompts to uninstall the
program, but do not allow it to reboot the computer if it asks.
6. When it has completed uninstalling you can close Add or Remove Programs and your Control Panel.
7. Next, please reboot your computer into Safe Mode by doing the following:
(1.) Restart your computer
(2.) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
(3.) Instead of Windows loading as normal, a menu should appear
(4.) Select the first option, to run Windows in Safe Mode.
(5.) Login as a user with administrator privileges.
17. On your desktop find and double-click on the FixIED.reg file that you just downloaded. When it asks if you would like to merge the information, press the Yes button and then the OK button when it is done.
Edited by Dwon, 07 November 2007 - 03:42 AM.