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Removing Old Isp Inf. From Title Bar


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#1 ldg

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Posted 06 November 2007 - 09:53 AM

We had a previous ISP and after switching from provider A to B we removed A's program. B works just fine, but we still have old provider A's name appearing on the top bar of our screen. IE: The very top bar, the dark blue one, has the Blue E Icon, then Google - A - Internet. How do I remove that A- Internet? Not that its a problem by just being there but we have also found that when we go to, say RV websites and you mark a option for them to Send in Formation on a product, the screen pops up with our old A ISP's address and of course then when we fill it out it is rejected. Is this do to some kind of a cookie issue that still remains hidden on our PC?

I have run "Search", all files and folders - with no success. It is no where in Install or Remove Programs in the Control Panel. It shows up no where in my Internet Connections. No doubt somewhere in all the information you have here, it is posted but honestly I am not computer savey enough to even know what I'm looking for in this case (I've tried :-). Thank You for any help.

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#2 hamluis

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Posted 06 November 2007 - 10:38 AM

It's a registry issue...see http://windowsxp.mvps.org/ie/ispunbrand.htm

Louis

#3 dc3

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Posted 06 November 2007 - 10:49 AM

This utility should be able to remove it, it's free and the instructions are easy to follow.

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#4 ldg

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Posted 06 November 2007 - 11:03 AM

Thanks dc3 I need easy :-). I'll try it right now. Thx to you and Louis.

#5 ldg

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Posted 06 November 2007 - 04:46 PM

Well, we got her fixed and I ended up doing it manually, Louis, by the instructions you had written in your post. Very simple, almost anti-cilmatic after all the research and looking around I did. dc3, when I went to the website you referred to my popup blocker was going off so often it sounded like a machine gun :-). No doubt it would have worked just went back and read Louis's referance and went with that. Again, Thank You Both! :thumbsup:

#6 hamluis

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Posted 06 November 2007 - 06:32 PM

Glad you solved it, happy computing :thumbsup:.

Louis




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