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No Sound After Installing Windows Xp Pro


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35 replies to this topic

#1 scotty38

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Posted 03 November 2007 - 06:42 AM

Hi i hope i am posting this in the right place as for some reason i cant use the search feature to look for the problem i am having.

I have just formated my hard drive and installed windows xp pro, i have installed all drivers in Device Manager but i am having problems with drivers.

(Here is what i see in Device Manager)

Other Devices (PCI Device)

(here is what it tells me in Properties)

Device type - Other devices
Manufacturer - Unknown
Location - PCI bus 0, device 16, function 1

Device status - The drivers for this device are not installed (code 28)
To reinstall the drivers for this device, click Reinstall Driver.

I have tried to reinstall the drivers with the disc and the search online option but cant find anything.

I have run Belaric Advisor and can post results if needed, all windows updates are instaled.

There is another problem in Device Manager (System devices) Unknown device, i have always had this problem from when i first had this PC and had sound so don't think this is the problem but just thought i should say that i have this problem and maybe i will make another post to try to sort this at a later date.

Windows XP Pro
Service Pack 2
AMD Athlon™ 64 x2 Dual Core 3800+
2 GB Ram

Motherboard
ASUS M2NPV-MX Series
Onboard sound

Thanks in advance if anyone can help
Scotty

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#2 Amison

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Posted 03 November 2007 - 06:50 AM

For your sound try downloading and installing these ac97 codecs.

If they don't work then you can try these High definition audio codecs.

Remember to restart your computer after installation.

Regards Jason

#3 garmanma

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Posted 03 November 2007 - 08:46 AM

Give this a try
http://www.gold-software.com/UnknownDeviceIdentifier
Mark
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#4 scotty38

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Posted 03 November 2007 - 09:26 AM

Thanks Jason

The second one sorted it out

Mark

I tried the link for the unknown device problem but there is nothing listed there

The unknown device problem is just anoying as i know its there and cant sort it out should i start a new post for this or can we try sorting it here.

Thanks
Scotty

#5 Robert Isbell

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Posted 03 November 2007 - 02:18 PM

System manufacturer and Exact Model(if name Brand):
Service Tage (if Dell):
Motherboard Manufacturer with BIOS Revision and Model:

I will assume the port you plug your speakers into is on the back plate near the usb and ps2 ports.

#6 scotty38

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Posted 03 November 2007 - 03:00 PM

System manufacturer and Exact Model(if name Brand):
Service Tage (if Dell):
Motherboard Manufacturer with BIOS Revision and Model:

I will assume the port you plug your speakers into is on the back plate near the usb and ps2 ports.


The sound problem has been sorted now its an unknow device i am trying to fix i think i should start a new post for this one to save confusion.

Thanks
Scotty

#7 hamluis

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Posted 03 November 2007 - 03:09 PM

The title of your thread only concerns the sound, which is now a non-issue.

Another thread would be my choice, since there will probably be much discussion that has nothing to do with the thread title.

Louis

#8 scotty38

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Posted 03 November 2007 - 03:22 PM

Thats what i was thinking i will start a new thread for it soon

Scotty

#9 Robert Isbell

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Posted 03 November 2007 - 03:25 PM

The sound problem has been sorted now its an unknow device i am trying to fix i think i should start a new post for this one to save confusion.

Thanks
Scotty



I need that info if I am to help in resolving the issue, thanks. a unknown device means nothing has been sorted out.

#10 Amison

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Posted 03 November 2007 - 03:29 PM

Happy to help mate.

#11 Robert Isbell

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Posted 03 November 2007 - 03:43 PM

Scotty,

http://dlsvr03.asus.com/pub/ASUS/mb/socket...MakeDisk_XP.zip

http://dlsvr03.asus.com/pub/ASUS/mb/socket...2NPV-VM/RIS.zip

http://dlsvr03.asus.com/pub/ASUS/mb/socket..._v8205_2KXP.zip

http://dlsvr03.asus.com/pub/ASUS/mb/socket...p/AMD_v1320.zip

http://dlsvr03.asus.com/pub/ASUS/mb/socket...50v824_2KXP.zip

http://dlsvr03.asus.com/pub/ASUS/mb/socket...NPV-MX/1101.zip

http://dlsvr03.asus.com/pub/ASUS/misc/audi...1-4151_2KXP.zip

that should fix the unknown device situation, if it's part of the motherboard.

what devices are in the slots and/or plugged into any usb ports?

http://www.asus.com/products.aspx?l1=3&...amp;modelmenu=2

Edited by Robert Isbell, 03 November 2007 - 03:46 PM.


#12 scotty38

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Posted 03 November 2007 - 03:59 PM

I have nothing in any of the slots at the moment

Only thing in usb at the moment is my Microsoft Keyboard and Mouse

Do i have to install all of the ones you have listed or just one at a time to see if it sorts the problem.

This is what i get in device manager

System devices (Unknown device)
Device type - System devices
Manufacturer - ATK
Location - on PCI bus

(Device status)
The drivers for this device are not installed. (Code 28)

Thanks for the help
Scotty

#13 Robert Isbell

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Posted 03 November 2007 - 04:08 PM

It's a APCI Util used for changing the fsb and multiplyer under windows.

I'd install them and do the BIOS update.

here's the one that should fix the unknown device.

http://dlsvr03.asus.com/pub/ASUS/misc/utils/ACPI_Driver.zip

there are a couple of others on the ASUS website that you may want to check into that are not system critical, but could help avoid issues like this.

#14 scotty38

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Posted 03 November 2007 - 04:17 PM

Thanks

I have never tried BIOS update before is it hard or are there any instructions as this is one thing i have never tried to do before

Thanks again for the help
Scotty

#15 Robert Isbell

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Posted 03 November 2007 - 04:23 PM

well, it depends on what you are comfortable with.
would need to know the revision to your motherboard, you can see it if you go into the bios.
also http://www.gtopala.com has a nifty program that can also tell you. called System Information for Windows.




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