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I Still Have A Couple Problems


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#1 charlievan1

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Posted 02 November 2007 - 08:31 PM

Hi everyone I have downloaded every free program that has ever been suggested here, and I have cleaned most but this is my fourth scan with AVG and I still show a backdoor.IRC(Food)and a Trojan zapchast file any futher Ideas.
I have ran AVG and just finished running free antivirus ( in regular mode )
Do you think it will help to run it in safe mode ?
Let me know and if you want logs I will post them.

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#2 quietman7

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Posted 02 November 2007 - 09:21 PM

Welcome to BC charlievan1

What are the specific file names for these Trojans and where are they located?

Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. Read the Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect your computer from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay and forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breech.

Although the backdoor Trojan has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat and reinstall the OS - "When should I re-format?".

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Let me know how you wish to proceed.
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