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HijackThis Log: Please help Diagnose


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#1 andrewm2005

andrewm2005

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Posted 16 February 2005 - 11:51 AM

Logfile of HijackThis v1.99.1
Scan saved at 16:29:58, on 16/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\DeskAd Service\DeskAdServ.exe
C:\Program Files\DeskAd Service\DeskAdKeep.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\BT Voyager\BT Voyager Wireless\WLM.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Nokia\PC Suite for Nokia 6600\connmngmntbox.exe
C:\Program Files\Nokia\PC Suite for Nokia 6600\ectaskscheduler.exe
C:\Program Files\Intuwave\Shared\mRouterRunTime\mRouterRuntime.exe
C:\PROGRA~1\Nokia\PCSUIT~1\Elogerr.exe
C:\PROGRA~1\Nokia\PCSUIT~1\BROADC~1.EXE
C:\PROGRA~1\Nokia\PCSUIT~1\SCRFS.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\quickenw\QW.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Subliminal Power\SubliminalPower.exe
C:\Program Files\Subliminal Power\Library.dll
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis[2]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/news
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btbroadbandstart.com
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - (no file)
O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\SYSTEM32\la4b.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Subliminal Power] C:\Program Files\Subliminal Power\Library.dll
O4 - HKLM\..\RunOnce: [5oi23i.exe] C:\WINDOWS\System32\5oi23i.exe /k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [e-Surveiller Station] C:\Program Files\e-Surveiller\estation.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Billminder.lnk = C:\quickenw\BILLMIND.EXE
O4 - Global Startup: BT Voyager Wireless Utility.lnk = ?
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(4).lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV04.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PCSuiteForNokia6600 Detect.lnk = ?
O4 - Global Startup: PCSuiteForNokia6600 TS.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.btbroadbandstart.com
O16 - DPF: GIC - https://www.ib.albb.co.uk/ebs/ie/classes.cab
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.166.145/x15.chm::/trs15.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/Download...bridge-c336.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {630F2610-7654-11D1-83E3-0080C71A8794} (Interconnect Resources) - https://www.ib.albb.co.uk/ebs/ie/gic.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/A...eX/FileXfer.cab
O16 - DPF: {E82ED244-76EF-4D34-BDB3-AB21A522F38E} (webhelper Class) - http://www.btconnect.com/public/home/downl...bcontrol013.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1BBEE301-7520-492D-B1BA-2F83339AB752}: NameServer = 212.104.130.9,212.104.130.65
O17 - HKLM\System\CS1\Services\Tcpip\..\{1BBEE301-7520-492D-B1BA-2F83339AB752}: NameServer = 212.104.130.9,212.104.130.65
O17 - HKLM\System\CS2\Services\Tcpip\..\{1BBEE301-7520-492D-B1BA-2F83339AB752}: NameServer = 212.104.130.9,212.104.130.65
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexmark Network Plug and Print (LexPnPAgent) - Lexmark International, Inc. - C:\WINDOWS\System32\LexPnPAgent.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe

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#2 penmore

penmore

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Posted 17 February 2005 - 02:11 PM

Hi andrewm2005,

Please download and run Ad-Aware and SpybotS&D to remove any malware infections on your machine.

Download Spybot and Ad-Aware from the following locations and install them. You should run both programs and clean up what they find. This is to gaurantee that you find the most malware you can installed on your computer.Download both programs from the following locations:Spybot Search and Destroy
Ad-aware Personal SE
Before running the scans on both programs, it is mandatory that you update the programs. There are update options in each program when you run them.

If you would like to learn more about how to use these two programs with the proper settings you can read the tutorials below:Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer.

Using Spybot - Search & Destroy to remove Spyware, Malware, & Hijackers from Your Computer.
When you scan with both programs, fix everything that they find.
[/list]Reboot your machine, run HijackThis and post a new log here using the Add Reply button.




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