Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected With New Malware.w Trojan Need Help


  • Please log in to reply
3 replies to this topic

#1 WebbStar76

WebbStar76

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:57 PM

Posted 01 November 2007 - 12:47 PM

Our Desktop Computer running Windows 2000 has been infected with the New Malware.w trojan or virus. McAfee states that it cannot delete or quarantine the infected file and that I need a rescue disk. The virus or trojan causes lots of pop ups using IE. Does anyone have any suggestions.

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,589 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:57 PM

Posted 01 November 2007 - 01:01 PM

Welcome to BC WebbStar76

Download Dr.Web CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on cureit.exe to start the program. (ignore any prompts to update or check for a new version)
  • When the Dr.Web opens, an "Express Scan of your PC" notice will appear.
  • Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan tab" and UNcheck "Heuristic analysis"
  • Back at the main window, click "Select drives" (a red dot will show which drives have been chosen)
  • Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
  • When done, a message will be displayed at the bottom advising if any viruses were found.
  • Click "Yes to all" if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
  • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop. (You can use Notepad to open/view the DrWeb.cvs report)
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 WebbStar76

WebbStar76
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:57 PM

Posted 01 November 2007 - 02:24 PM

Thanks for the advice it is much appreciated. I've rebooted in safe mode, but I cannot see my desk top. The screen is blank except in the four corners of the screen where it says safe mode. What should I do now? Thanks again.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,589 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:57 PM

Posted 01 November 2007 - 02:39 PM

Follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".

Then download and scan with SUPERAntiSpyware Free.

When done try running Dr.Web again in safe mode. If its still a no go, then run Dr.Web in normal mode.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users