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Msn Virus


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3 replies to this topic

#1 michelA

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Posted 01 November 2007 - 12:15 PM

Hi

I have a problem With Windown Live Messenger,

I accepted something that one of my friends sent me and opened it, i thought it was a picture.

It sems to send to everyone else automatically now i have it, and closes messenger when it wants to...

Could someone explain to to remove this safely please?

I dont think i am as computer literate as most here so go slowly please

thanks in advance

:thumbsup:

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#2 quietman7

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Posted 01 November 2007 - 01:00 PM

Welcome to BC michelA

Please download MsnCleaner.zip and save to you Desktop.
  • Extract (unzip) the file to your desktop. (click here if your not sure how to do this) but DO NOT use it yet.
  • Reboot your computer in "SAFE MODE" using the F8. To do this restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A boot menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
  • Double-click MsnCleaner.exe to run the tool.
  • Click the "Analyze" button.
  • A report will be created after the scan and will be saved to C:\MsnCleaner.txt.
  • If it finds an infection, click the "Deleted" button.
  • Reboot normally when done.
Then perform at least one of these online Virus scans:
(The following require Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.)
BitDefender Online Scanner <- Add a check by "Autoclean".
ESET Nod32 Online Scanner <- Vista compatible but Internet Explorer must be Run as Administrator.
F-Secure Online Scanner <- Be sure to follow the directions on the F-Secure page for proper Installation. (also checks for rootkits).
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#3 michelA

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Posted 02 November 2007 - 11:25 AM

thanks alot quietman7 that seems to of worked nicely

any more problems and i will be back

thanks again.

#4 quietman7

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Posted 02 November 2007 - 12:15 PM

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recent Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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