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HJT Log SDH


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11 replies to this topic

#1 shanny

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Posted 16 February 2005 - 11:15 AM

After much work ... frustration and pure anger..lol... i just decided to do a total system recovery on my computer...it seemed that as much as you all tried to help it was still a battle to keep this computer running smooth...i ran an initial HJT and i moved quite a few entries myself that i knew i could.. but i would like someone to take a look and see what else isnt nessessary .. theres some im not sure about...wild tanget for example... anyways please take a glance... Thanks Also...i tried running my CD burner the other night ( before i did recovery) and at first everything was going well...then the program just stopped running ... the pc wasnt froze... according to the task manager the program was running.. but it wasnt doing anything....... finally i just shut out the burning page and tried then to restart it... all of the sudden it was saying that i had no burner installed.. i looked in MY COMPUTER and the E drive where my burner is intalled was no longer even listed... I retarted the computer and my E drive came back.. so I started to burn once more and the same thing happened again ... now... i had to unplug my burner when i did restore and i havent set it back up as of yet... but i was just wondering why this would have happened and what i can do if it happens again ..

Logfile of HijackThis v1.99.0
Scan saved at 10:14:01 AM, on 2/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Kickchat$cript[2.0]\Mirc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\PC Clean Up\HijackThis.exe
C:\WINDOWS\System32\taskmgr.exe

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
[

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#2 Daisuke

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Posted 17 February 2005 - 01:46 PM

Some items are disabled in MSCONFIG, and not all your startup items are visible.
Go to Start -> Run -> Type msconfig and press Enter.

Click the Startup tab and check all Startup items or press the Enable All button and Close. Then press the Exit without restart button. Do not reboot your computer.

Run HijackThis and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 shanny

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Posted 17 February 2005 - 04:35 PM

ok here ya go.
Logfile of HijackThis v1.99.0
Scan saved at 3:29:33 PM, on 2/17/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft AntiSpyware\gcasServAlert.exe
C:\Program Files\Microsoft AntiSpyware\gcasServAlert.exe
C:\Documents and Settings\Owner\Desktop\PC Clean Up\HijackThis.exe

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\AutoStarterR.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
[

#4 Daisuke

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Posted 17 February 2005 - 05:52 PM

Hi :thumbsup:

Optional:
You have Wild Tangent installed. Wild Tangent collects information about you and your usage. The advertisements may also contain pornographic or other material that you might find inappropriate. You can follow these instructions to uninstall it: No. 8 - Uninstallation .

Download System Security Suite here:
System Security Suite Download. Unzip it to your desktop. Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot

Close all other windows and browsers, and press the Fix Checked button.

Delete these folders, if present:
C:\Program Files\WildTangent\ <-- this folder

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Run HijackThis! again and post a new log please.

i had to unplug my burner when i did restore and i havent set it back up as of yet... but i was just wondering why this would have happened and what i can do if it happens again ..

Sorry, no idea. Probably it was an error when it wrote on the CD.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#5 shanny

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Posted 18 February 2005 - 02:27 PM

Logfile of HijackThis v1.99.0
Scan saved at 1:26:56 PM, on 2/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\PC Clean Up\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {56071E0D-C61B-11D3-B41C-00E02927A304} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
[

#6 Daisuke

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Posted 18 February 2005 - 03:37 PM

You need to disable Spybot's Tea Timer for now, as it can interfere with the hijackthis fix.
Open Spybot --> Mode menu --> Advanced mode --> Tools section --> click Resident --> uncheck the box for Tea Timer. REBOOT your machine.

Run HijackThis!, press Scan, and put a check mark next to all these:

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {56071E0D-C61B-11D3-B41C-00E02927A304} - (no file)

Close all other windows and browsers, and press the Fix Checked button.

REBOOT your machine and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#7 shanny

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Posted 18 February 2005 - 04:19 PM

Logfile of HijackThis v1.99.0
Scan saved at 3:19:09 PM, on 2/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\AVPersonal\AVGNT.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\PC Clean Up\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1108756300312
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
[

#8 Daisuke

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Posted 18 February 2005 - 04:26 PM

http://v5.windowsupdate.microsoft.com/v5co...b?1108756300312

Good job !!
You should take seriously into consideration the installation of Service Pack 2:
Windows XP Service Pack 2


Your log looks clean.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

How did I get infected ? With steps so it does not happen again !

Glad I was able to help.

Edited by Daisuke, 18 February 2005 - 04:26 PM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#9 shanny

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Posted 19 February 2005 - 01:37 AM

Ok one more thing...
When i run my Anti virus i keep getting this...
:\Program Files\HP Instant Support\plugin\bin
motdeusr.zip
ArchiveType: ZIP
--> resources\deusr\lib\js.zip
ArchiveType: ZIP
--> com\motive\JSInterp\JSClassLoader.class
[DETECTION] This file contains suspicious code Heuristic/Java.Downloader
C:\WINDOWS\PCHEALTH\HELPCTR\PackageStore
package_7.cab
ArchiveType: CAB (Microsoft)
--> \plugin\bin\motdeusr.zip
ArchiveType: ZIP
--> resources\deusr\lib\js.zip
ArchiveType: ZIP
--> com\motive\JSInterp\JSClassLoader.class
[DETECTION] This file contains suspicious code Heuristic/Java.Downloader
C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\bin
motdeusr.zip
ArchiveType: ZIP
--> resources\deusr\lib\js.zip
ArchiveType: ZIP
--> com\motive\JSInterp\JSClassLoader.class
[DETECTION] This file contains suspicious code Heuristic/Java.Downloader

It says that the file will not be fixed or deleted...
What is it and how do i take care of it???

Thanks
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#10 Daisuke

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Posted 19 February 2005 - 05:51 AM

I think this is a false positive. Disable the heuristic detection.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#11 shanny

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Posted 19 February 2005 - 10:45 PM

Thanks ever so much!
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#12 Daisuke

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Posted 20 February 2005 - 03:33 AM

You're Welcome ! Happy surfing :thumbsup:

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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