Posted 31 October 2007 - 07:33 AM
I use Windows XP Home edition and Microsoft Office.
I have read the Slow Computer page and am part way through following the suggestion there.
I have run Spybot Search & Destroy, successfully (it removed a number of items and they did not seem to come back).
However, when I run Ad-Aware 2007, it finds 1197 suspicious items, but seems unable to remove them.
When I tell it to remove the items, the following message appears:
System error: 1814 has occurred.
Description: Could not login to service. Are you running this application as another user?
If I ignore this, another message appears, which reads:
"Service Error: 6100
Lost connection with Ad-Aware service.
Try running the application after a few minutes."
If I press the OK button, Ad-Aware closes down without removing any of the malware.
Any suggestions gratefully received,
Edit: Moved topic to the more appropriate forum. ~ Animal