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Error Msg When Computer Turned On: Secondary Drive 0 Not Found


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#1 larry1997

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Posted 30 October 2007 - 09:36 PM

When my computer is booting up/starting/turned on I get an error message: secondary drive 0 not found. I'm then given the option of pressing F2 to go to a set-up utility page. When I go there, and scroll down to the secondary master drive line, it says "unknown device." This happended at the same time I started having problems with my cd-rom. I couldn't load pictures on disc onto my computer and was even having problems getting the disc tray open. Any suggestions or just a diagnosis would be much appreciated.

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#2 dc3

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Posted 30 October 2007 - 11:24 PM

Go to My computer and see if the optical drive is being seen there, if it is go into Device Manager and uninstall the drive and restart the computer and see if it is recognized as a new device and see if it reinstall and works.

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#3 hamluis

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Posted 31 October 2007 - 09:26 AM

I would just go to Disk Management and see what drives are reflected as installed (Disk 0, Disk 1, etc.) and compare that to what appears in the BIOS and what appears in My Computer.

Ideally, all three should agree.

If a drive doesn't appear in My Computer but is reflected in the BIOS, there's a problem (loose connection, etc.) with that drive. My experience is that the BIOS is the prime referent to be used, I've not seen a drive not detected in the BIOS but functioning (unless it's one of those old motherboards which don't do autodetection of drives installed).

Event Viewer does a good job of monitoring drive problems, IMO.

Louis




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