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Bsod, Kernel Stack Input Error


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4 replies to this topic

#1 agent m

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Posted 29 October 2007 - 03:11 PM

Hi, I'm new here but in need of help! I'm not sure if this is the correct forum for me to post this in, but here we go.

I have a Dell XPS M140, running Windows XP Media Edition.

My computer has gone mad, basically. It just started giving me the dreaded blue screen, stating: Kernel_Stack_Input Error, and below it says Stop: 0x00000077 (0x000000e, 0x000000e, 0x0129000) Beginning dump of physical memory.

I have tried to run a virus scan, but non are able to complete without the blue screen. I have ran RegScrub, and it found 344 problems and fixed them all, but the BSOD persists. I have downloaded ZoneAlarm and set it to high security, this seems to be helping a bit (it does not happen as often now, only when certain things are ran... like virus scans). CleanUp! gives me a blue screen as well. I ran hijackthis, but I can't make heads or tails of it, not sure what I should be looking for. I was able to run ZoneAlarm's virus scan and they found "not-a-virus.fraudtool.win32.errordoctor.a", and deleted it, but that didn't seem to solve the problem, and their virus scan never completes either. My ZoneAlarm keeps telling me that ehsched.exe and wmiprvse.exe are malicious and it stops them from running, but they keep trying. I am concerned that I have a boot sector virus, or something else terribly wrong with my system. Not sure what my next step should be! Anyone have suggestions? :flowers:

**EDIT**

tried virus scan again and it gave me BSOD, different numbers this time.

Stop: 0x000000F4 (0x00000003, 0x82E84C80, 0x82E84DF4, 0x805C773E) not sure if this helps any, but yeah. :thumbsup:

Edited by agent m, 29 October 2007 - 03:19 PM.


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#2 garmanma

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Posted 29 October 2007 - 04:26 PM

Welcome to BC We have a HJT forum. Scroll further down the main forum page. Read this before posting a log
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Good luck
Mark

Edited by garmanma, 29 October 2007 - 04:27 PM.

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#3 agent m

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Posted 29 October 2007 - 08:01 PM

Thanks so much for the response! :thumbsup: I'm not sure I should use HJT, so I posted it here, should I be using it? I am looking for any suggestions on what to do, what the problem might be, things or programs to use? I'm lost! it won't even get through a virus scan, so not sure what to do.

#4 usasma

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Posted 30 October 2007 - 02:38 PM

Read the topics on the HiJackThis forum that garmanma linked to, then post a HiJackThis logfile according to the instructions. Since you've found one virus, there's likely a bunch more that are causing the issues that you have. You won't be able to fix the problems with the system until the infections are cleaned out - they'll just keep hiding on you and it'll make it that much more difficult to remove them.
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#5 TMacK

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Posted 30 October 2007 - 06:00 PM

Now that you have a HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

This topic will now be closed, since you have an open log posted.
If you have any questions, feel free to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

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