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#1 bassmanuk


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Posted 28 October 2007 - 01:49 PM


I'm getting the folloing message when trying to start my laptop up. It goes through the normal boot cycle, until just before loading the log on box, then BSODs to this message:

*** stop: 0x0000000A (0x72657519, 0x00000002, 0x00000000, 0x80400744)

*** address 80400744 base at 80400000, datestamp 384d9b17 ntoskrnl.exe

Beginning dump of physical memory...

Can anyone help me understand what this is, or even to fix it. I hadn't backed up (I know, I know!) and have works files on there that i would really be upset abut if I lost them.

Any help is greatly appreciated :thumbsup:

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#2 acklan


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Posted 29 October 2007 - 06:45 AM

Microsoft directly addresses this error message in the Knowledge Base Article, You may receive a "Stop 0X0000000A" Stop error in Ntoskrnl.exe on a Windows 2000-based computer.
The fix is located in the following link. Microsoft Help and Support.
If you have not upgraded to service pack 4 you may want to consider it. The problem more than likely is addresses in SP 4 along with many other issues, and in my opinion worth the upgrade.

Add on Windows 2000 Service Pack 4

Edited by acklan, 29 October 2007 - 06:57 AM.
Add link to Windows 2000 Professional SP4

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