Now, through task manager, I have installed and run (without updates because the PC doesn't have internet connectivity) Lavasoft's Adaware and Grisoft's AVG antispyware programs. So far, they have found worm.gaobot, winfixer, and rootkit.agent.af. Since I don't know how to access folder options to enable "show hidden files and folders, and operating system files," I don't feel like the scans have been able to do all that they can do.
Can anyone give me VERY detailed instructions on how to navigate around and get the dirty work done of kicking the butts of all these nasties. Under processes, explorer.exe is not listed. When I type it in the run box, the taskbar flashes very briefly, then disappears.
Does it make more sense to backup everything and reformat? If I need to backup the hard drive and reformat, please tell me the safe way to do it. I don't want to infect my PC, if I slave her drive to my system and try to transfer data and music to an external drive. In terms of stuff to transfer, what should I NOT transfer back to her reformatted drive? For example, if part of her problems started with a bogus music file from Limewire, will she have problems again if I transfer all of the files in her My Music folder?
I've googled this problem over and over and haven't gotten my answers, so hope I'm not asking something that has been answered a hundred times.
Thanks for your time and effort,
Edited by grits51, 28 October 2007 - 11:50 AM.