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Random Xp Home Reboots


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#1 killahcheese

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Posted 28 October 2007 - 03:58 AM

I'm using a HP Pavilion a630n
2.8Gigs Pent, recently upgraded to 1.5GB RAM.

SATA 140GB hard drive.

After using Avast! for awhile, my computer just started to have these random reboots.. OUT OF NO WHERE, especially when I'm trying to transfer files occasionally. Seems of the chances of rebooting decrease as I unplug my internet connection.

I've recently REINSTALLED windows XP Home without using HP recovery. Yet I still see the HP Logo when I start the computer... is this because i didn't format the drive enough? Or is it like stuck on the BIOs??

I did the format during the Windows XP install, to both partitions (the recovery, and regular C:\) Yet i've experienced a few reboots again even after the install.

My question is, should I go do a format on the hard drive again? Or what else could be doing this to my computer that would lead to reboots? Is this a virus or a hardware issue?

---------------
Also I can't seem to upgrade my USB ports to 2.0 as they used to, it seems they stuck on 1.1USB, even though they are capable (and came as 2.0).


thanks guys, fast response would be really appreciated!!

Edited by killahcheese, 28 October 2007 - 03:59 AM.


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#2 pip22

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Posted 28 October 2007 - 04:21 AM

The HP logo during boot-up is fed from a chip on the motherboard so will always display regardless of what OS is installed or how it was installed.

The HP Recovery method installs all the correct device drivers for your specific machine. This is very important with computers made by big names, as many of the devices are custom-made for them and therefore require custom or modified drivers for those devices to work properly. Those custom drivers are on the HP Recovery media and are installed automatically during the recovery process.

The fact that those drivers are missing and Windows has installed it's own standard ones where possible, may explain your problems, and is almost cetainly why your USB ports are not performing as USB 2.0, as well as the random re-boots you mention (caused by incorrect non-HP drivers).

When you buy a big-name/big-brand computer (HP, Sony, Packard Bell etc.) you should only re-install Windows from the supplied Recovery media to be sure of getting all the correct HP-customised drivers installed.

Where it's not possible to use the Recovery media (eg lost it), and you have to resort to installing Windows from a regular Microsot Windows CD, you should get the proper drivers from the HP website as soon as Windows install is complete. But if you still have the Recovery media, always use that.

Edited by pip22, 28 October 2007 - 04:30 AM.


#3 garmanma

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Posted 28 October 2007 - 09:03 AM

Go to your Device Manager and expand all the trees (+) Look for and question marks or exclamation points. Those will likely be the culprits. You can find your drivers here
HP Driver download
Have you had the case opened recently? Make sure it isn't packed with dust, especially the heatsink and fan
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#4 killahcheese

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Posted 28 October 2007 - 01:20 PM

ok guess I can't format anymore then if that HP logo gonna be stuck there forever..

yeah I have checked to see if there was any random dust and everything.

But this doesn't explain why I still got random reboots... why is it?


----
Could this still be a hard drive thing? Cause I think it might have been my Avast! which I got in a 'illegitimate way.' Perhaps the company got mad and sent me a virus through the update??

I just don't get why my computer still reboots, maybe its cause the virus got on my external hard drive, and then I copied it back on to my current hard drive??

Edited by killahcheese, 28 October 2007 - 01:22 PM.


#5 garmanma

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Posted 28 October 2007 - 02:14 PM

Did anything show in Device Manager? What about checking the Event Viewer?
http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html
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