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Malware Infections - Please Help!


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2 replies to this topic

#1 freelancer-mountain

freelancer-mountain

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Posted 27 October 2007 - 10:18 PM

Hi there,

My computer has been infected with what seems to be endless amounts of trojans, spyware and viruses. I first noticed my computer was sluggish and slow. I had Norton Internet Security for 5 years and switched to AVG a year ago. AVG did not find much, and I just recently installed Panda Security.

I know I recently had the Virtumonde virus, Smitfraud, and some sort of a backdoor trojan. When I open certain folders, I receive a message saying "Windows Explorer needs to close unexpectedly". Also, when I try to run Trend Micro's online scan, my IE7 window closes immediately.

Panda's online scan found 3 viruses which it removed. I also installed Stopzilla and NoAware, which also apparently removed quite a few.

Also, sometimes, when I'm browsing in Seamonkey, my page gets redirected to another page and a pop up occurs and I'm asked to download some software to clean my computer, etc.

I'm sure my computer is infected but how now how to fix the problems. Please help. Here is my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:16:36 PM, on 27/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\pavsrv51.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\PsCtrls.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\ApvxdWin.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\MagicRotation\MagicPvt.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SSC Service Utility\ssc_serv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\SEC\MagicTune3.6_Client_pivot\GammaTray.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\WebProxy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\mozilla.org\SeaMonkey\seamonkey.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\psimreal.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: SnapFlash Class - {A44CBB0B-C77D-4BF5-87CC-B4EE79AD1B7E} - C:\Program Files\Common Files\Justdo\Jd2002.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [CPQEASYACC] "C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe"
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] "C:\Program Files\Analog Devices\SoundMAX\Smtray.exe"
O4 - HKLM\..\Run: [Ink Monitor] "C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe"
O4 - HKLM\..\Run: [MagicRotation] "C:\Program Files\MagicRotation\MagicPvt.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SSC Service Utility] C:\Program Files\SSC Service Utility\ssc_serv.exe /s
O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [LanzarL2007] "C:\DOCUME~1\CINDYL~1\LOCALS~1\Temp\{5DCD83E2-C502-46E1-8621-B751E4681FB2}\{D1DA2BA7-2592-4036-9BB2-DCCABDE8DC1A}\..\..\L2007tmp\Setup.exe" /SETUP:"/l0x0009"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Antivirus 2008\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Color Calibration.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: MagicTune3.6.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O8 - Extra context menu item: &Save Flash In This Page by Flash Saver - C:\PROGRA~1\FLASHS~1\save.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash with Flash Catcher - res://C:\Program Files\Common Files\Justdo\IECatcher.DLL/FlashCatcher.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm
O9 - Extra 'Tools' menuitem: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll
O9 - Extra button: Flash Catcher - {90BAE0EF-F4BF-4FAC-B2EC-2C725C34AF12} - C:\Program Files\Common Files\Justdo\IECatcher.DLL
O9 - Extra 'Tools' menuitem: Flash Catcher - {90BAE0EF-F4BF-4FAC-B2EC-2C725C34AF12} - C:\Program Files\Common Files\Justdo\IECatcher.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {512FC5A1-7DE1-43F1-BC0C-371622FCB409} (TotalScan Installer Class) - http://www.nanoscan.com/as/v1/cabs/ascstubie.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1130358478515
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1130373916499
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: secuload.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus 2008\PsCtrls.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus 2008\pavsrv51.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Security\Panda Antivirus 2008\PsImSvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

--
End of file - 12501 bytes

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#2 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
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Posted 11 November 2007 - 02:16 PM

Hello freelancer-mountain,

Welcome to Bleeping Computer :thumbsup:

Sorry about the delay.:blink: If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#3 teacup61

teacup61

    Bleepin' Texan!


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Posted 30 November 2007 - 11:27 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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