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No Control Panel Or Administrator Rights


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#1 rckhenning

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Posted 27 October 2007 - 10:14 PM

I have no access to the control panel.
I have no administator rights.
I can not do a system restore, it says I made no changes.
I can not enter safe mode, I cant use arrow keys to highlight anything all I can do is turn off computer to get out of screen.
All Attempts to repair have lost.
I have hijack log, and active scan results listed below.
What can I do to get back my computer?
:thumbsup:

Incident Status Location

Potentially unwanted tool:application/funweb Not disinfected hkey_current_user\software\Fun Web Products
Potentially unwanted tool:application/mywebsearch Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\New User\Desktop\SmitfraudFix\Process.exe
Virus:Trj/Rebooter.J Disinfected C:\Documents and Settings\New User\Desktop\SmitfraudFix\Reboot.exe
Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\New User\Desktop\SmitfraudFix\restart.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:16:40 PM, on 10/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1193518818064
O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://us.bookmarks.yahoo.com/YbConvFav.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O20 - AppInit_DLLs: sulimo.dat
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

--
End of file - 2531 bytes

Edited by rckhenning, 27 October 2007 - 10:17 PM.


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#2 miekiemoes

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Posted 28 October 2007 - 03:55 PM

Hi,

I understand that you need help in order to get rid of the malware that is present on your system - But you need to help us first..
I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!
This is somewhat suicidal in today's digital world.
That's why I want you to install one first!!

* Please install Avira Antivirus: http://www.free-av.com/
This is a free Antivirus.

Perform a full scan with Avira and let it delete everything it is finding.
Then reboot.
After reboot, open your Avira and select "reports".
There doubleclick the report from the Full scan you have done. Click the "Report File" button and copy and paste this report in your next reply together with a new HijackThislog.
Then we'll start from there, because it really makes no sense otherwise that we clean this up manually if an Antivirusscan is not present which should be able to deal with most and prevent further reinfection.

Edited by miekiemoes, 28 October 2007 - 03:55 PM.

AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

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Posted 07 November 2007 - 01:29 PM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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