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Explorer.exe Won't Stay Open, No Desktop Windows Xp


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#1 robjam

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Posted 27 October 2007 - 07:25 PM

Hi, I'm running windows xp home edition and cannont get the process explorer.exe to stay open.
What happens is that it starts on startup and I can see my desktop icons and everything, then give it five seconds or so, and it closes.

I have stopped system restore, restarted in safe mode and ran norton av 2005 full system check, and adaware. Norton AV 2005 found nothing whilst adaware found some stuff
From what i understand, explorer.exe runs the desktop and manages files. I now manage the computer from task manager and through workarounds.
Lately I must have had a either a virus, malware or something installed, as Norton does pop up saying it has found a trojan/virus called downloader and says it has deleted them.
Any help? Ideally I'd like to keep explorer open.

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#2 quietman7

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Posted 27 October 2007 - 09:44 PM

Norton does pop up saying it has found a trojan/virus called downloader and says it has deleted them.

What was the name of this Trojan? Did Norton provide a specific file name associated with it and a location?

Try running the the System File Checker (SFC) to scan all protected files to verify their versions. If SFC discovers that a critical system file has been damaged, altered or missing, it restores the correct version of the file from the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run sfc and it may ask you to insert your XP Installation CD so have it available.

Use Task Manager > New Task... and type: sfc /scannow

Make sure that you include a space between the c and /. This command will initiate the Windows File Protection service to scan all protected files, verify their integrity, and replace any problem files.
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