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8 replies to this topic

#1 DG8

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Posted 27 October 2007 - 05:58 AM

Can some please help me.

When I switch on my laptop [Advent - Windows XP home sp2] it opens with a black background with two message boards?? One at the back which is “Log on to Windows with the user name section and Password section.

The message on top of the log on is a log on message; “ The system could not log on. Make sure your user name and domain are correct, then type your password again, letters in the password must be typed using the correct case.

If I click ok the windows go to “My Window” and I click my user name and the program starts.

Can someone tell me how to get the two messages off the laptop. I am not stopped from using the computer but the messages were not there before but they are a nuisance.

Many thanks

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#2 garmanma

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Posted 27 October 2007 - 08:21 AM

Welcome to BC
Here's a way to bypass the process
http://www.theeldergeek.com/unattended_logon.htm
Mark
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why won't my laptop work?

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#3 DG8

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Posted 30 October 2007 - 02:11 PM

I now can only access my account via safe mode with internet access. I ran the AVG free edition anti-spyware 7.5 which identified 29 infected items.

I have removed the infected items but I still can't log onto my account normally - still have to use safe mode.

In the control panel account section there is two administrator accounts my own and some other that I have not seen before. I'm the only user of this laptop and I have no need for another account and did not put it there?

Can someone explain/help me please.

#4 hamluis

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Posted 30 October 2007 - 02:53 PM

Try looking in Event Viewer, Security tab...for unsuccessful attempts. Successful attempts are normal.

Double-click on any that you find and post the detail info here.

Louis

#5 DG8

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Posted 30 October 2007 - 03:31 PM

Hi Hamluis thanks for your effort to try and help me but I'm afraid the information made available was way over my head, far too complicated for a slow old fart such as myself.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 36 30 e 7.0.60
0028: 30 30 2e 31 36 35 34 34 00.16544
0030: 20 69 6e 20 66 6c 61 73 in flas
0038: 68 39 64 2e 6f 63 78 20 h9d.ocx
0040: 39 2e 30 2e 34 37 2e 30 9.0.47.0
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 39 39 et 00099
0058: 61 32 35 0d 0a a25..

There were dozens of error reports in applications,Security and System sections in Event Viewer and I am not sure what to do - sorry.

#6 garmanma

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Posted 30 October 2007 - 03:52 PM

http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html
Perhaps reading this will help you out some
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 DG8

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Posted 30 October 2007 - 04:04 PM

Will try to digest the information - thanks for your help.

#8 Monty007

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Posted 30 October 2007 - 04:17 PM

Hi, in Event viewer can you post the event id number with the error message.

Edited by Monty007, 30 October 2007 - 04:17 PM.

MCP
MSDST

#9 DG8

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Posted 30 October 2007 - 06:41 PM

Hi Monty007 - please excuse the slow responses from a new apprentice to this great technology. I am at a complete lose to my predicament - while I can find the Event viewer Do I post the id number for the on showing today or every day for the past 3 days?

Is the id number in the same location as the error number ?

Thanks for everyones patience to who Is well out of his depth here




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