While a repair install may be overkill, it may not even fix the problem - program software, drivers, and malware aren't affected by a repair install (and can cause these exact same issues).
This also doesn't take into account the 96+ Windows Updates that you've gotta sit through when reinstalling XP w/SP2
That being said, it's usually appropriate to get enough information to make a diagnosis before recommending a particular fix.
I've been thinking about the "time value" of repairs for a while now - and I do realize that not everyone wants to hunt down a problem like I do. But some folks come here not just for fixes, but for knowledge also - that's how I started out!
So, where is the cutoff between a specific fix and the "scorched earth" fix? That's up to the user to decide - and it's our job to give them enough information to make that decision. When I did email tech support (not long ago), my sig contained a statement that it was the user's choice when to do this - and that I'd happily continue to hunt down the problem and it's solution until they told me to stop. Not many decided on that tho' - I figured that they were too interested in learning "why".
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
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