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Windows 2000 - Ie Explorer Has Encountered A Problem (kernel32.dll)

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3 replies to this topic

#1 larrysnatch


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Posted 24 October 2007 - 12:01 PM

I am running Windows 2000. Whenever I double-click on Internet Explorer, I get the following error message:

"Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."

Attached is an image which shows the error report.

Can anyone please help me?

Moved from the 9x\ME Forum. ~acklan~


Attached Files

Edited by acklan, 24 October 2007 - 08:49 PM.

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#2 garmanma


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Posted 24 October 2007 - 01:50 PM

Click on "To view technical information about this error report" and tell us what it says
Posted Image
why won't my laptop work?

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#3 larrysnatch

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Posted 24 October 2007 - 07:10 PM

It gives quite a lengthy script message which I can't save. I have attached an image for you to view.

Thanks for your help!

Attached Files

#4 TMacK


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Posted 27 October 2007 - 06:18 PM

Hi larrysnatch,

I see you have a HJT log posted in the HijackThis Logs and Malware Removal forum.

You shouldn't make any changes to your system, while your HJT log is posted, as that could change the results of the posted log, making it difficult to properly clean your system.
At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

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