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Updated Firmware....now Cannot Write....


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#1 1Bart

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Posted 23 October 2007 - 10:28 PM

http://h10025.www1.hp.com/ewfrf/wc/softwar...875&lang=en

Updated firmware with the 1st item under "Firmware" and now I cannot write CDs. The Device Mgr. shows that it is working properly. I did a "Check Disk" with both boxes checked with no apparent fixes. Re-installed, backdated and now I am not so sure what to do next.

Sonic asks for an empty CD and DeepBurner says that the drive is probably busy or empty. The Windows program will not budge off of "Insert a Blank Disk".

When I right-click a file and select "send to", Drive E is missing.

It can still read CDs.

At a loss........

Why did I update......Because some CDs would not record intermittently and was advised to do so

Compaq Presario S1720NX
Windows XP
CD/DVD+/- R/W HP DVD Writer 740b

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#2 hamluis

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Posted 24 October 2007 - 05:22 AM

Sounds like time for a new one, IMO.

Loss of function over a period of time...is a big clue.

FWIW: You cannot run a chkdsk on an optical drive. Only works on drives which store data which is meant to be moveable, which does not include an optical drive burning images onto CDs.

Louis

#3 Budapest

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Posted 24 October 2007 - 05:26 AM

It is possible that you had a corrupt firmware install. Try downloading a fresh copy and run the update again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#4 1Bart

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Posted 24 October 2007 - 06:46 AM

Yeah, Budapest....Did that twice...BUT, while doing the re-installations, went to Add/Remove programs and could not find it there in an effort to uninstall before re-installing.

Is there even a way to rid myself of the update for the firmware....?

#5 1Bart

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Posted 26 October 2007 - 01:34 PM

Afraid I may have to do a re-install........

#6 Budapest

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Posted 27 October 2007 - 12:14 AM

Afraid I may have to do a re-install........

If you mean a reinstall of the operating system, I wouldn't bother. It is not likely to achieve anything. The terminology differs somewhat, but generally the firmware "lives" on the device itself (in this case, your CD Drive) on a flash ROM chip. As such, reinstalling the operating system won't help.

Try deleting the CD drive in the Device Manager and then reboot your computer.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#7 hamluis

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Posted 27 October 2007 - 02:07 PM

I'm curious...why did you decide to update the firmware in the first place?

What was wrong with the optical drive that prompted such?

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#8 1Bart

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Posted 29 October 2007 - 06:56 AM

AL-RIGHT Budapest...



Did NOT mean an entire system re-install...just the CD player....BUT did not know how/what to do. A simple delete and reboot does it..??? Well, we'll certainly will give it a try......

Thanks....And will keep all posted.


hamluis...Pretty much as stated in post 1......only 1 brand of CDs (Staples) were not recording.....only about 50% of the time....So they said that their "CD tech" was very new so the firmware had to be updated. Looked it up on the HP site and it was a "recommended" update. Figured it couldn't hurt....ha-ha......So here we are.

#9 1Bart

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Posted 29 October 2007 - 08:56 AM

Darn.....Did not work....

Also went to Add-Remove to find the update and eliminate it......Was not there....

When re-booted, "Found new hardware" did pop-up.

Same responses from Sonic and Deepburner.

#10 Budapest

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Posted 29 October 2007 - 09:15 AM

Have you tried updating the driver for the CD drive?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#11 1Bart

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Posted 29 October 2007 - 12:31 PM

No....But just tried, because of your recommendation, and it said that it was current....unless I wanted to search in a different location....which I didn't.

You had mentioned the "flash ROM chip living" on the device. Since I "flashed" it throught the update process and it currently does not work....could this possibly indicate that I destroyed it in the process....?????

#12 garmanma

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Posted 29 October 2007 - 02:16 PM

No....But just tried, because of your recommendation, and it said that it was current....unless I wanted to search in a different location....which I didn't.

You had mentioned the "flash ROM chip living" on the device. Since I "flashed" it throught the update process and it currently does not work....could this possibly indicate that I destroyed it in the process....?????

It's a possibility. I can vouch if you do a bad firmware upgrade on a router it turns into a brick
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#13 1Bart

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Posted 29 October 2007 - 07:26 PM

I am beginning to believe that between what garmanma just said and what hamluis said about "loss of function over a period of time"......that it could be the end of the line for this 20 month old CD/DVD +/-RW with maybe 150 burns to its credit........

Seems too "new" but I'll start looking for some sales......

Any recommendations...

Of course, I'm NOT done dealing with this issue just yet...Believe me.

#14 garmanma

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Posted 29 October 2007 - 08:02 PM

They're pretty inexpensive now. I just got a Pioneer for $30 plus shipping at newegg.com
Mark
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#15 1Bart

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Posted 29 October 2007 - 09:34 PM

THAT...is certainly a start.....

Are they all new or refurbished...?




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