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Svchost.exe Crashes My Laptop


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#1 siouxdax

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Posted 23 October 2007 - 04:04 PM

I'm using a Toshiba Satellite A105-S4074 laptop with 1GB of memory; everything else is as it came out of the box. The past few weeks I've been having trouble with a background process, svchost.exe. Looking at my task manager, there are several instances of svchost.exe, but one of them crashes, forcing me to restart my laptop. This crash doesn't seem to coincide with any particular program or action on my part.

I spoke with both Microsoft and Toshiba, and both said to simply run a system recovery. Obviously, I'm trying to avoid having to do this, as it entails a lot of work to get things back to normal.

Anyone else having this problem? I've looked online for this problem (and a possible solution), to no avail.

Any input would be greatly appreciated.

The error reads like this (taken from the event viewer):
Faulting application svchost.exe, version 5.1.2600.2180, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

Kind Regards,
Daniel in Tulsa
(aka siouxdax)


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#2 hamluis

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Posted 23 October 2007 - 04:16 PM

What data does Event Viewer reflect that might be relevant?

What is the Event Viewer, and Should I Care - Ask Leo! - http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html

Microsoft Windows XP - Using Event Viewer - http://www.microsoft.com/resources/documen...r.mspx?mfr=true

"Crashes"...does that mean that it locks up? Or do you get a BSOD? Or just an error message?

How is it that you know that it's svchost.exe that crashes?

XP current? Malware prevention installed and current? Firewall running?

Louis

#3 usasma

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Posted 23 October 2007 - 04:17 PM

Have you scanned for malware? Here's a couple of free, online scans:
http://safety.live.com
http://housecall.trendmicro.com

Unfortunately with Toshiba's there's no easy way to do a repair install - unless you can borrow an OEM copy of the XP version that you have. FYI - I did this yesterday with an HP disk on a Toshiba - and had to call Microsoft to reactivate Windows - a real PITA, but it did work.
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#4 siouxdax

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Posted 29 October 2007 - 09:08 PM

Hey folks:
As it turns out, I've narrowed it down to an operation performed by Symantec Anti-Virus. It was going on a loop. At any rate, I uninstalled Symantec and am trying out Avast, just for a change of fancy.

Thanks so much for your input. It is much appreciated.

Kind Regards,
Daniel in Tulsa
(aka siouxdax)


#5 hamluis

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Posted 30 October 2007 - 06:40 AM

Glad you solved it, happy computing :thumbsup:.

Louis




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