Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help With Pest Trap


  • Please log in to reply
9 replies to this topic

#1 jambo247

jambo247

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:05:29 PM

Posted 22 October 2007 - 02:15 PM

I desperately need your help, Please.
A friend has been infected with "Pest Trap" and I have tried to get rid but cannot seem to do it.
We cannot access the Internet using his Laptop and on looking, I cannot access either the Control Panel or Task Manager.
I have tried to follow your instructions "How to remove Pest Trap" but can't get anywhere.
Is there any advice you can offer?



Thanks in advance


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,087 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:29 PM

Posted 22 October 2007 - 02:24 PM

Follow the the instructions in BC's self-help tutorial: How to remove PestTrap.

Next, download RogueRemover and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover and follow the prompts.
  • During installation an icon will automatically be created on your Desktop.
  • If the program does not open after installation, double-click on the RogueRemover icon to launch.
  • Select "Check for Updates" and click Download if any are found.
  • Wait for the updates to finish downloading, then Close the update window.
  • Select "Scan" and follow the onscreen directions to remove anything found.
  • If nothing is found, exit RogueRemover.
  • If RogueRemover finds something, it will present a list of detected items.
  • Click "Remove selected", then Yes at the prompt.
  • Wait for the removal to complete and then close RogueRemover.
Then download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) Do not run a scan just yet
  • Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
  • In the main screen, under "Scan for Harmful Software" click Scan your computer.
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked to reboot, click "Yes".
  • If not, select Close to exit the program and reboot normally.

Edited by quietman7, 22 October 2007 - 02:28 PM.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 jambo247

jambo247
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:05:29 PM

Posted 22 October 2007 - 02:30 PM

Thanks QM7,
The problem is that we cannot access the Internet using the Laptop which is infected.
Anything I try to do seems useless. I am short of dropping it on the stairs in frustration.

Is it possible to transfer the necessary files from my PC to the Laptop? or am I "clutching at straws"?

Thanks

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,087 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:29 PM

Posted 22 October 2007 - 02:41 PM

You can download all these programs from a computer with Internet connection, save them to a usb stick and then transfer them to the infected machine to run.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 jambo247

jambo247
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:05:29 PM

Posted 22 October 2007 - 02:43 PM

Cheers, I'll give it a try.

Every thing seems fine with one exception.
I now get a popup saying...... 'C:\WINDOWS\shell.exe' is missing.

Other wise you have been invaluable in your advice.

Regards

Edited by jambo247, 22 October 2007 - 04:51 PM.


#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,087 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:29 PM

Posted 22 October 2007 - 06:09 PM

Its not missing. It was a bad startup file related to your infection and removed by running smitfraudfix. Windows is trying to load this file but cannot locate it. However, an associated registry entry remains and is telling Windows to load the file when you boot up.

When Windows loads, it looks for any files associated with registry entries for programs that are set to run at startup. If the file was removed but not the registry entry, Windows will display an error message indicating that the file was not found. You need to remove this registry entry so Windows stops searching for the program when it loads.

To resolve this download and run Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file you need to remove.
  • Right-click on the file and choose delete.
  • Reboot your computer and see if the startup error returns.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 jambo247

jambo247
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:05:29 PM

Posted 23 October 2007 - 10:43 AM

Quality advice & support.
Thanks very much QM7. His Laptop works better than ever.

Listen to this members advice.

Regards

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,087 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:29 PM

Posted 23 October 2007 - 10:45 AM

Your welcome.

Now get him to Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recent Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 jambo247

jambo247
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:05:29 PM

Posted 23 October 2007 - 11:48 AM

Thanks a bunch. All completed as per.

Diamond

#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,087 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:29 PM

Posted 23 October 2007 - 11:56 AM

:thumbsup:
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users