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Useless computer


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#1 glengenny

glengenny

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Posted 14 February 2005 - 09:37 AM

One of the computers in my office has been slow for a while but last week it suddenly would not let the user online. Our IT guy has tried everything with no results. It seems to have connectivity etc.
The next day or so it slowed down like I've never seen before. The mouse cursor takes forever to move across the screen. It takes over 5 minutes to print a 3 page document. I've run Adaware and spybot twice but it has not helped.
i've been told we need to reinstall the OS. I was wondering if a registry cleaner would work as well. Any help would be great.
Thanks

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#2 pskelley

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Posted 14 February 2005 - 10:16 AM

Hello glengenny, Welcome to BleepingComputer. Many things can cause the symptoms you are describing including malware. If you would like us to take a look, please follow the directions here:
http://www.bleepingcomputer.com/forums/t/956/how-to-submit-a-hijackthis-log/ Then post your log here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Thanks...pskelley
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