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Comp Trying To Install Something...


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#1 Real Mom

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Posted 20 October 2007 - 09:59 AM

My computer keeps trying to install something that requires me to insert my Micosoft Office CD. Of course I just click Cancel and then it gives me an error that it cannot intsall what it needs to and then it pops up some random ad. I got this after I searched for a myspace tracker and clicked on one of the listings.

What I have done:
ran my usual antivirus-Defender Pro- it found nothing
downloaded and installed SuperAntiVirus- it found a lot at first and deleted them, now when I run it it finds tracking entries but nothing major
downloaded and ran VundoFx in safe mode: found and deleted Vundo, but problem still remains

Okay, so what now? I probably have too many antivirus programs installed now but I am frustrated and at a loss as to what to do. Please advise.

Thanks!


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#2 jgweed

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Posted 20 October 2007 - 10:08 AM

Can you provide more detail about the "something" that requires the disk? Knowing exactly what the computer is telling you would help our Members narrow down the problem.
Thanks,
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#3 Real Mom

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Posted 20 October 2007 - 10:25 AM

I guess I am not sure what it is trying to install. It just pops up and asks me to insert my Microsoft Office CD like I am installing a program. I click on Cancel, and it saszy Error 1706: Cannot install selected components(or something like that). I don't want to put my CD in because I am not trying to install anything. Then when I cancel the install dialog box, it pops up an ad screen about some random thing.

I can post more the next time it happens which seems to be about every 30 minutes.

#4 buddy215

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Posted 20 October 2007 - 11:32 AM

Defender Pro is not considered a good product. Also, see comments in link below.
http://www.freedomlist.com/forum/viewtopic...c&start=120

As far as the "Super AntiVIRUS" ---I hope you meant Super AntiSPYWARE
Best to use SAS in "safe mode"
http://www.superantispyware.com/

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

If Vundofix and SAS has not removed the Vundo from your computer you should post a Hijack This Log in the Hijack This Forum. DO NOT post the log in this forum. Instructions for posting the log are in the link below.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 Real Mom

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Posted 20 October 2007 - 12:35 PM

Yes, it is the SuperAntiSpyware. Thanks for the info on Defender Pro, guess that is why I got a virus. I will go back and try SAS in safe mode, then post my results from Hijack This in the appropriate forum.

Thanks!!

#6 Real Mom

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Posted 20 October 2007 - 02:10 PM

Yeah ran the SAS in safe mode and when it rebooted, it is still trying to install MSOffice 2000 SR-1 Professional. I will post my HT log on the other forum.

#7 quietman7

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Posted 20 October 2007 - 02:12 PM

it gives me an error

What specifically does the error message say.

it pops up some random ad

Can you be more specific about the ad? What exactly does the ad say?
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#8 Real Mom

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Posted 20 October 2007 - 02:24 PM

First it asks for me to insert my MSOffice 2000 SR-1 Prof CD because"a feature you are trying to use is on a CD-ROM or other removeable deisk taht is not available". After I cancel that screen, it has Error 1706-cannot continue without installed components....or something like that. Then an ad will pop up that has been something different every time. One was WW wrestling, and lots of others but I honestly haven't paid attention to what they were, I just close them. I will watch better next time it pops up.

#9 Real Mom

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Posted 20 October 2007 - 02:40 PM

Oh okay I caught 2 of them this time. One was www.betus.com and the other was www.sportsbook.com .

#10 quietman7

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Posted 20 October 2007 - 03:24 PM

When doing a search on the net for Error 1706, you will find a lot of complaints with various causes and possible solutions. What works for one person may not work for another.

It may be easier to try using System Restore or System Restore from a command prompt in "SAFE MODE" to return to a previous state before your problems began.
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