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Help I Cant Get Rid Of Viruses!


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#1 chachie_wilson

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Posted 19 October 2007 - 08:54 PM

ok i accidently fell for malware and like i cant get rid of it no matter what i do i only have a few mins before my computer shuts down again so i'll gget out what i can.... i get on for a few then it goes to a blue screen sayin a bunch of stuff and i dont know what to do any more i wanna throw the computer out the window. i get a bunch of porno pop ups and my computer is way slower than it was when i got it 5 days ago help!!!!!!!!!!!!!!!! :thumbsup:

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#2 quietman7

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Posted 19 October 2007 - 10:10 PM

When your computer crashes, what you are seeing is known as the Blue Screen Of Death (BSOD). This is a diagnostic screen with an error code and other information that will allow you to better trace your problem. Can you provide the information it is giving? That could help to trace your problem.

What happens if you reboot in "Safe Mode"? Does he computer still crash? If not, you may be able to do System Restore from a command prompt to return to a previous state before your problems began?

Edited by quietman7, 19 October 2007 - 10:11 PM.

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#3 chachie_wilson

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Posted 24 October 2007 - 06:04 PM

yeah it even crashes in safe mode.... i think i am going to go buy norton 360 does it work?




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