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Usb Mouse/keyboard Dont Work. Pleasee Help.


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#1 Vennom

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Posted 19 October 2007 - 03:02 PM

alright well one day i restarted my computer and it came up with this "missing or corrupt file windows\system32\config\system". My computer said running a repair was necessary. So i whipped out my OS DVD and started repairing. So about 75% of the way through of "installing windows" it came up with the window saying something along the lines of "your graphics card driver for your nvidia geforce 6800 hasnt been tested for windows xp." would you like to contine? but here's the kicker, i cant click anything because my usb doesnt appear to be working. I have an xps 400 from dell. couple years old, you know my graphics card. but i need to know someway of clicking the "yes" button but without a keyboard or mouse or anything usb. also, my computer doesnt have the slot for the old mouses. Like the little purple plug thing. and i dont have a slot for a keyboard either. any ideas. This just isnt my day. if you could help me that would be awsomee. alright well thanks.
-Vennom

Summary. i'm in the middle of a system repair. i can't use my mouse or keybord (or anything usb for that matter). I've tried messing with the bios but usb on startup is alreayd enabled. There is an error message that i just need to click one button and i can't do it. Anyway to fix this. also i cant start in safe mode or any other mode. Mous and keyboard work at the very begging like i can press f12 and it brings up boot menu and yeah. pleaseeee help.

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#2 hamluis

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Posted 19 October 2007 - 05:39 PM

Your BIOS should have two settings for USB enablement, one for within XP, another for DOS/legacy.

Sounds like you need to enable USB for DOS/whatever.

Funny...wired mouse & keyboard seem to be standard equipment on XP 400s, http://reviews.cnet.com/desktops/dell-xps-...7-31530074.html

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#3 usasma

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Posted 20 October 2007 - 07:30 AM

I've had this issue with a few Dell's - and the gist of it is that you've gotta find the setting in the BIOS to enable USB support both for legacy devices and for the OS. If those are both set correctly, then I'd have to start suspecting a hardware problem - and Dell's usually have a hardware diagnostic routine built into the BIOS that you can run.
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