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Unable To Connect To Internet


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3 replies to this topic

#1 kayleigh

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Posted 19 October 2007 - 06:26 AM

Hello
I am asking for advice on behalf of a friend, who is with Aol broadband. They cannot connect to the internet, they are using a BT Voyager 105 modem through a bt line. Which is used only for the internet and no phone is used. Have checked that the phone line is working correctly and it is. All wires usually run off a extension lead, but we moved all cables to do with the modem etc straight to a main socket, and still could not connect to the internet.

Hope somebody can help, thanks in advance.

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#2 TMacK

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Posted 19 October 2007 - 10:16 AM

Are they getting any error messages?
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 kayleigh

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Posted 19 October 2007 - 11:37 AM

Only error message is Phone is busy and training

#4 TMacK

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Posted 19 October 2007 - 01:40 PM

they are using a BT Voyager 105 modem through a bt line.

If your friend is a BT.com customer, they could go here: BT.com - Line Problems
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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