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Infected Computer

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3 replies to this topic

#1 Vachoen


  • Members
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  • Gender:Male
  • Location:Texas
  • Local time:04:15 AM

Posted 18 October 2007 - 05:18 PM


I am trying to help a friend of mine. She is not a very advanced computer user so I am trying to help her by phone. I might have to end up making a trip to help her if this becomes too difficult for her to follow. She has a machine that is infected with some sort of trojan or virus that is locking out many commands. You can not install programs like adaware and run them because they will not run if you try to load them. I had her download hijackthis and send me a log.

Here is the Hijackthis log from her computer.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:43:26 PM, on 10/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\SetPoint\LBTWiz.exe
C:\Program Files\Logitech\Easy Synchronization\LogitechEasySync.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Logitech\Easy Synchronization\servicestub.exe
C:\Program Files\Logitech\Easy Synchronization\LogitechEasySync.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Network Monitor\netmon.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Documents and Settings\Amber\Application Data\WinTouch\WinTouch.exe
C:\Documents and Settings\Amber\Application Data\Microsoft\Windows\rayiou.exe
C:\Program Files\Words\Words.exe
C:\Program Files\Insider\Insider.exe
C:\Program Files\WinAble\winable.exe
C:\Program Files\ISM2\ISMPack7.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Logitech BT Wizard] LBTWiz.exe -silent
O4 - HKLM\..\Run: [Easy Synchronization] C:\Program Files\Logitech\Easy Synchronization\LogitechEasySync.exe
O4 - HKLM\..\Run: [PSBO Clean] C:\Program Files\KONICA MINOLTA\PageScope Box Operator\PSBO.exe /clean
O4 - HKLM\..\Run: [ExploreUpdSched] C:\windows\system32\lwinmmds.exe CHD003
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\tsitra1000106.exe 61A847B5BBF72813329B385772FF01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310F3D2933202228B284661A64DB7C8F0287E55E246220D9E728F86C07B5670CA395672F910E3C49D775A67
O4 - HKLM\..\Run: [howy] C:\Program Files\Common Files\howy22011.exe
O4 - HKLM\..\Run: [{27-7D-D2-26-ZN}] C:\windows\system32\lldsrngp.exe CHD003
O4 - HKLM\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
O4 - HKLM\..\Run: [DoNotDelete] C:\WINDOWS\system32\explore.exe
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\lpctqgie.dll",sitypnow
O4 - HKLM\..\RunOnce: [Easy Synchronization] C:\Program Files\Logitech\Easy Synchronization\LogitechEasySync.exe --ports
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [WinTouch] C:\Documents and Settings\Amber\Application Data\WinTouch\WinTouch.exe
O4 - HKCU\..\Run: [SfKg6w] C:\Documents and Settings\Amber\Application Data\Microsoft\Windows\rayiou.exe
O4 - HKCU\..\Run: [fikf] C:\PROGRA~1\COMMON~1\fikf\fikfm.exe
O4 - HKCU\..\Run: [Words] C:\Program Files\Words\Words.exe
O4 - HKCU\..\Run: [Insider] C:\Program Files\Insider\Insider.exe
O4 - HKCU\..\Run: [WinAble] C:\Program Files\WinAble\winable.exe
O4 - HKCU\..\Run: [ISMModule4] "C:\Program Files\ISM\ISMModule4.exe"
O4 - HKCU\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
O4 - HKCU\..\Run: [DoNotDelete] C:\WINDOWS\system32\explore.exe
O4 - HKCU\..\Run: [ISMPack7] "C:\Program Files\ISM2\ISMPack7.exe"
O4 - Startup: info.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Startup: system.exe
O4 - Startup: TA_Start.lnk = C:\windows\system32\lldsrngp.exe
O4 - Startup: Think-Adz.lnk = C:\windows\system32\lwinmmds.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: autorun.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: info.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm826YYUS
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) -
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/instal...edsolutions.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} - D:\CDS300\__CDS2.dll (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\stdole32.dat
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\R2VyYWxkIERhdmlkc29u\command.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\ofjftjko.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Easy Synchronization - Unknown owner - C:\Program Files\Logitech\Easy Synchronization\servicestub.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

End of file - 14328 bytes

Edited by Vachoen, 18 October 2007 - 05:19 PM.

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#2 RichieUK


    Malware Assassin

  • Malware Response Team
  • 13,614 posts
  • Local time:10:15 AM

Posted 18 October 2007 - 07:37 PM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Vachoen :thumbsup:
My name is Richie and i'll be helping you to fix your problems.

Your pc is extremely badly infected,and you have at least one Backdoor Trojan present on your pc.
A Backdoor is a software program that gives an attacker unauthorized access to a machine and the means for remotely controlling the machine without the user's knowledge. A Backdoor compromises system integrity by making changes to the system that allow it to be used by the attacker for malicious purposes unknown to the user.

They are typically installed without user interaction through security exploits, and may allow an attacker to remotely control the infected machine. Such risks may allow the attacker to install additional malware and use the compromised machine to participate in denial of service attacks, spamming, and bot nets, or to transmit sensitive data to a remote server. The malware may be cloaked and not visible to the user. These risks severely compromise the system by lowering security settings, installing 'backdoors,' infecting system files, or spreading to other networked machines.

If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums.
You should consider them to be compromised.
They should be changed by using a different computer and not the infected one,if not an attacker may get the new passwords and transaction information.
Banking and credit card institutions should be notified of the possible security breech.

Since your computer was compromised read:
How to report ID theft, fraud, drive-by installs, hijacking and malware:

When Should I Format, How Should I Reinstall:

Let me know what you want to do in your next reply,but I strongly suggest you reformat the drive and reinstall XP.
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#3 Vachoen

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  • Gender:Male
  • Location:Texas
  • Local time:04:15 AM

Posted 22 October 2007 - 12:18 PM

Thanks for the response Richie, I figured it was very infected. I will just take a trip to see her and re-format the machine for her.



#4 RichieUK


    Malware Assassin

  • Malware Response Team
  • 13,614 posts
  • Local time:10:15 AM

Posted 23 October 2007 - 05:11 AM

You're welcome.

This thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
If you should have a new issue, please start a new topic.
This applies only to the original topic starter.
Everyone else please begin a New Topic.
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