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Crash Not In Event Viewer


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#1 Jove

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Posted 18 October 2007 - 04:50 PM

My newly acquired Compaq Presario 5500US has had various problems and have a list of error notifications. but I have not been able to solve its random crashes, of which the latest ones are not listed in the event viewer.

Is this a tell tale symptom of the reason for the problem.

Latest

1. Generic Host Process for Win32 Services has encountered a problem and need to close.

Previous
Error Signature BCCode

Could use your help.

Jove

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#2 Bonneville

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Posted 18 October 2007 - 04:55 PM

:thumbsup:

Hiya,

When you say newly acquired, how newly ? Take it back if it's that new, let the manufacturer sort it out.

Just a thought.

Regards,

Tony
Is all that we see or seem, but a dream within a dream ?

#3 Jove

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Posted 18 October 2007 - 05:11 PM

Thanks Tony,

Its gotta be 5-6 yrs. old, I stuck a hard drive in it from a downed computer and revived it, reformatted and ran XP1 and upgraded from disc to SP2. It runs fine for a while but just when things seem tobe going well it starts random crashing and freezing.

Jove

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#4 Bonneville

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Posted 18 October 2007 - 05:18 PM

:thumbsup:

Hiya,

Perhaps this link may assist you, hope so.Microsoft
There is also this link,Microsoft

Regards,


Tony.

Edited by Bonneville, 18 October 2007 - 05:22 PM.

Is all that we see or seem, but a dream within a dream ?

#5 garmanma

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Posted 18 October 2007 - 06:57 PM

Thanks Tony,

Its gotta be 5-6 yrs. old, I stuck a hard drive in it from a downed computer and revived it, reformatted and ran XP1 and upgraded from disc to SP2. It runs fine for a while but just when things seem tobe going well it starts random crashing and freezing.

Jove

When you reformatted did you reload the drivers specific to the computer? Have you looked for problems in Device Manager?
Mark
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#6 Jove

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Posted 19 October 2007 - 12:00 AM

When you reformatted did you reload the drivers specific to the computer? Have you looked for problems in Device Manager?
Mark




No I did not reload, why? I never heard of it, would you mind giving me a clue ?

In device manager, yes I've been there, but I have been not knowing what to do, what did I miss in Device Manager, should I look for something there ?

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#7 garmanma

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Posted 19 October 2007 - 07:51 AM

When you're in Device Manager, expand all the trees (+) and look for yellow exclamation pointe or red X's. that would indicate problems with that device
Mark
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#8 hamluis

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Posted 19 October 2007 - 10:29 AM

Might be useful: How To Disable Automatic Reboot Option - http://www.datapath.co.uk/how%20to%204.htm

Louis

#9 Jove

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Posted 19 October 2007 - 11:00 AM

I have gone to Device Manager and see Devices and Trees, but the only place I can find Red X's is in the Event viewer, should I be seeing this type of information in Device Manager ?

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#10 Jove

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Posted 20 October 2007 - 12:24 AM

I have gone to Device Manager and see Devices and Trees, but the only place I can find Red X's is in the Event viewer, should I be seeing this type of information in Device Manager ?




From Device manager;
These devices were found not to have drivers installed

Advanced programmable interrupt controller
Direct memory access controller
Motherboard resources
Motherboard resources
Numeric data processor
Programmable interrupt controller
System board
System speaker
System timer

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#11 Jove

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Posted 20 October 2007 - 12:49 AM

Please see previous post !

I have attempted defrag, and received the message box
Defragmentation of C: has been aborted due to inconsistencies that were detected in the filesystem. Please run DSKCHK or Disk Scan.

I have tried this and have received the message windows was unable to complete the disk check.

Any ideas please.

Jove

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vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#12 usasma

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Posted 20 October 2007 - 08:11 AM

From Device manager;
These devices were found not to have drivers installed

Advanced programmable interrupt controller
Direct memory access controller
Motherboard resources
Motherboard resources
Numeric data processor
Programmable interrupt controller
System board
System speaker
System timer


This seems to indicate to me that you haven't installed the motherboard/chipset drivers for your system. If that is the case, then you'll be plagued with all sorts of strange errors! I did this with my first build way back when and was plagued with errors - and that's why I'm here today, it started my involvement with online forums! :thumbsup:
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 Jove

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Posted 20 October 2007 - 09:48 AM


This seems to indicate to me that you haven't installed the motherboard/chipset drivers for your system. If that is the case, then you'll be plagued with all sorts of strange errors! I did this with my first build way back when and was plagued with errors - and that's why I'm here today, it started my involvement with online forums! smile.gif


Thanks John,

I am finding the following browser information in MY computer info., etc.


browser 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 75.50 KB (77,312 bytes) 8/18/2001 10:00 AM Microsoft Corporation c:\windows\system32\browser.dll

Concerning;

In HP I am looking for upgrades, updates, etc. for drivers

Supported Browser: Microsoft Internet Explorer, version 5.5 or above; Firefox, version 1.0 or above; Netscape, version 8.0 or above. We regret that other browsers, such as Opera and Safari, are not currently supported.

I have recently installed Firefox, this is about Firefox;
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.8) Gecko/20071008 Firefox/2.0.0.8

Do I have 2 different browsers, and if I don't then I am not qualified for the HP, ? Am I correct ?

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Success is a result, not a goal. . . . Flaubert


#14 usasma

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Posted 20 October 2007 - 09:56 AM

This link ( http://h10025.www1.hp.com/ewfrf/wc/pfinder...c=us&dlc=en ) shows 5 different versions of the 5500us (although I suspect the drivers are similar).

You can use either Internet Explorer )v5.5 or higher) or Firefox (v1.0 or higher) to access the HP/Compaq website. Since you've got v2.0.0.8 of Firefox you should be able to access the HP/Compaq site just fine.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 Jove

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Posted 20 October 2007 - 10:02 AM

John,

My PC is a Desktop, not to worry, now that the browser is available I will go back to the HP page

http://h50203.www5.hp.com/HPISWeb/customer...c=&fromAD=1

Support On line diagnostic tools

I'll post back the results.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert





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