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Biohazzard


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#1 dawnth

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Posted 18 October 2007 - 02:07 AM

Hey guys,
I have a pretty new computer, and when I first picked it up, I didn't get any anti virus ( or anything for that matter) I did download what I thought would help.
I did get a virus. What would happen is I would click on the user account, and it would have the screensaver on then the screen would turn RED with a BIOHARZZARD screen and something like " YOUR PRIVACY" blah blah.
I ended up going BACK to the computer store and getting Norton, the computer store dumped the computer and put all the software back into the computer,and I haven't had any virus at all. I do the everyday "LIVE Updates", JUST to NOT have virus.
The other day one of the users clicked on their account and they have that same screen on.
I was told by some people that they MIGHT have given us bad software, and also to try one of these websites that I can ask what is going on, and if anyone has ever had this problem.
The funny thing i sthat when we did take the computer BACK to the store, the guys there said they have NEVER seen the screen that has popped up.
PLEASE HELP!!!!

Edit: Moved topic to the more appropriate forum. ~ Animal

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#2 TMacK

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Posted 19 October 2007 - 12:11 AM

Hello dawnth,

What you're describing sounds like the Ultimate Defender virus.
If the screenshot in How to remove Ultimate Defender resembles your screensaver, please follow those instructions.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 quietman7

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Posted 19 October 2007 - 08:20 AM

After following TMack's instructions, download RogueRemover and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover and follow the prompts.
  • During installation an icon will automatically be created on your Desktop.
  • If the program does not open after installation, double-click on the RogueRemover icon to launch.
  • Select "Check for Updates" and click Download if any are found.
  • Wait for the updates to finish downloading, then Close the update window.
  • Select "Scan" and follow the onscreen directions to remove anything found.
  • If nothing is found, exit RogueRemover.
  • If RogueRemover finds something, it will present a list of detected items.
  • Click "Remove selected", then Yes at the prompt.
  • Wait for the removal to complete and then close RogueRemover.
Then download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) Do not run a scan just yet
  • Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
  • In the main screen, under "Scan for Harmful Software" click Scan your computer.
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked to reboot, click "Yes".
  • If not, select Close to exit the program and reboot normally.

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