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Avsystemcare, Pc Privacy Tool, System Error Fixer


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14 replies to this topic

#1 smokinjoe_24

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Posted 17 October 2007 - 06:29 PM

Hi there, I've got some type of Trojan ( I think) that causes my internet explorer to start up and attempt to connect to 3 websites:

1. AVSystemcare.com (http://avsystemcare.com/data/?gai=swp_gav&gli=4684_ao_4207_0_2768_ao_&gff=pp_3297369055&cmpname=null&45080005&mt_info=4207_0_2768)

2. PCPrivacytool or cleaning software 2007

3. Systemerror Fixer (http://systemerrorfixer.com/clean/index.php?57520-d0d16-4e473-95e50-473b4-1416e-5d0f3-c5656-52400-65c0c-08035-55a0c-39505-d6c50-01510-86856-66070-35601-6d505-73e45-56530-55b13-403a0-70356-530a5-00807-00551-6005c-0a571-f5044-59010-200)

I believe it started when I downloaded a trial of adobe preimere. I have not been able to delete adobe premiere or find the software that is doing this.

Problems I have already fixed that this issue created were:
I was not able to get into my task manager
I had no contol panel

Problems that remain are:
I cannot delete abobe premiere (and it isn't in the adobe system folder)
The pop ups are relentless - I disconnected the modem and left the computer on overnight and there were 53 web browsers open in the morning.
And worse, I cannot log in as the system administrator in Safe Mode, (both users work normally) but when I attempt to log in as the administrator the screen stays black, it says safe mode in all 4 corners, but other than that I got nothing.

Thanks in advance for your help.

here is the Hijackthis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:26:00 PM, on 10/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\alertic.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\Joseph\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137866018812
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: ssqnmli - ssqnmli.dll (file missing)
O20 - Winlogon Notify: zlczfufx - zlczfufx.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9548 bytes




thanks in advance

Smokinjoe

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#2 teacup61

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    Bleepin' Texan!


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Posted 22 October 2007 - 12:31 PM

Hello smokinjoe_24,

Welcome to Bleeping Computer :blink:

Sorry about the delay.:thumbsup: If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?

#3 smokinjoe_24

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Posted 22 October 2007 - 12:43 PM

Tea Cup,

I will post one this evening, it is my home computer and I am at work. Since the original post i have:

Delteted Norton and Re-Installed it,
Deleted ALL Anti-Virus Software
Re-installed Combo Fix
Ran Nortons Vundo Fix
Problem still exists

Thanks in advance!!

#4 teacup61

teacup61

    Bleepin' Texan!


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Posted 22 October 2007 - 12:45 PM

Thanks for letting me know. :thumbsup: I'll be around...or somewhere close by.

Regards,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#5 smokinjoe_24

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Posted 22 October 2007 - 06:42 PM

teacup, here is a new log as of 2 minutes ago. Thanks again. (How did you learn this stuff)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:40:32 PM, on 10/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\alertic.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Joseph\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137866018812
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O20 - Winlogon Notify: ssqnmli - ssqnmli.dll (file missing)
O20 - Winlogon Notify: zlczfufx - zlczfufx.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 7440 bytes

#6 teacup61

teacup61

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Posted 22 October 2007 - 07:29 PM

Thanks, and you're welcome. :thumbsup:

Let's see what we can see.....

Please print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won’t be able to access the Internet to view these instructions.

Please download AVG Anti-Spyware Free Edition and save that file to your desktop.

This is a 30-day trial of the program -- This means that after 30 days the "background guard" protection will be de-activated. However, this version can continue to be manually updated and used as an on-demand scanner forever.
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the setup program.
  • Once the setup is complete you will need to run AVG Anti-Spyware and update the definition files.
  • On the top of the main screen select the "Update" icon, then under the "Manual update" section click the "Start update" button.
  • The update will start and a progress bar will show the updates being installed.
  • Once the update has completed (the progress bar will display "Update successful!") select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the "Settings" screen:
    • Click on "Recommended actions" -> select "Quarantine".
    • Under "Reports:" -> select "Do not automatically generate reports".
  • Close AVG Anti-Spyware. Please do NOT run a scan yet!
Next, please reboot your computer into Safe Mode by doing the following:
  • Reboot your computer.
  • After hearing your computer beep once during startup, but just before the Windows icon appears, begin tapping the F8 key on your keyboard. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, reboot the computer and try again.
  • Instead of Windows loading as normal, a menu should appear.
  • Using the arrow keys on the keyboard, scroll to and select the "Safe Mode" menu item, and then press "Enter".
Then please run a scan with AVG Anti-Spyware:

IMPORTANT: Do NOT open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning process.
  • Launch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab. Click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
  • Once the scan is complete do the following:
    • If you have any infections you will prompted, then select the "Apply all actions" button, AVG Anti-Spyware will then display "All actions have been applied" on the right hand side.
    • Next select the "Save Report" button at the bottom.
    • Then select the "Save report as" button in the lower left hand corner of the screen and save it as a text file on your system (make sure to remember where you saved that file, this is important!).
  • Close AVG Anti-Spyware and reboot your system normally into Windows. Please post the contents of the AVG Anti-Spyware report in your next reply, along with a new HijackThis log.
Let me know how it's running as well. :blink:

Thanks,
tea

How did I learn this? I went to "school". There is a fine training program right here at Bleeping Computer. :wacko:
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Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#7 smokinjoe_24

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Posted 22 October 2007 - 08:53 PM

well AVG found 17 cookies, thats about it. Here is the post

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 8:45:57 PM 10/22/2007

+ Scan result:



C:\Documents and Settings\Joseph\Cookies\joseph@care2.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@ads.adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@media.adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@ehg-dig.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@ads.pointroll[1].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Joseph\Cookies\joseph@zedo[1].txt -> TrackingCookie.Zedo : Cleaned.


::Report end



Here is the Hijackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:52:48 PM, on 10/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\alertic.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Joseph\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137866018812
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O20 - Winlogon Notify: ssqnmli - ssqnmli.dll (file missing)
O20 - Winlogon Notify: zlczfufx - zlczfufx.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 7776 bytes

thanks!!

#8 smokinjoe_24

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Posted 22 October 2007 - 08:54 PM

and finally, problem persists,

#9 teacup61

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Posted 22 October 2007 - 10:21 PM

Hello,

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply please, along with a new HijackThis log.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#10 smokinjoe_24

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Posted 22 October 2007 - 10:48 PM

here is the combo fix

ComboFix 07-10-22.1 - Joseph 2007-10-22 22:41:50.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.163 [GMT -5:00]
Running from: C:\Documents and Settings\Joseph\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2007-09-23 to 2007-10-23 )))))))))))))))))))))))))))))))
.

2007-10-22 19:41 <DIR> d-------- C:\Documents and Settings\Joseph\Application Data\Grisoft
2007-10-22 19:38 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-10-21 21:44 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-21 21:19 <DIR> d-------- C:\WINDOWS\ERUNT
2007-10-21 20:57 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2007-10-21 20:57 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-10-21 20:57 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-10-21 20:57 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-10-21 20:57 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2007-10-21 20:51 22,112 -ra------ C:\WINDOWS\system32\drivers\COH_Mon.sys
2007-10-21 18:34 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2007-10-21 16:42 <DIR> d-------- C:\Program Files\Norton AntiVirus
2007-10-21 16:41 <DIR> d-------- C:\Program Files\Symantec
2007-10-21 16:41 115,000 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-10-21 16:41 48,776 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-10-16 20:23 102,664 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys
2007-10-16 20:22 <DIR> d-------- C:\Documents and Settings\Joseph\.housecall6.6
2007-10-16 20:03 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-10-15 23:36 <DIR> d-------- C:\WINDOWS\BDOSCAN8
2007-10-15 23:34 <DIR> d-------- C:\VundoFix Backups
2007-10-15 20:35 <DIR> d-------- C:\Program Files\Sun
2007-10-15 17:42 626,688 --a------ C:\WINDOWS\system32\msvcr80.dll
2007-10-15 17:36 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-10-13 23:52 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-10-13 23:52 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-13 13:24 <DIR> d-------- C:\Program Files\XoftSpySE
2007-10-12 21:19 77,824 --a------ C:\WINDOWS\system32\alertic.exe
2007-10-10 18:57 <DIR> d-------- C:\Documents and Settings\Joseph\Application Data\River Past G5
2007-10-10 18:57 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\River Past G5
2007-10-10 01:30 582,656 --------- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2007-10-09 19:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\FLEXnet
2007-10-02 17:22 <DIR> d-------- C:\Program Files\Diablo

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-23 02:27 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-10-22 02:04 3,204 ----a-w C:\WINDOWS\system32\tmp.reg
2007-10-22 01:51 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-10-21 21:53 806 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-10-21 21:53 8,014 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-10-21 20:54 20,628 ----a-w C:\Documents and Settings\Joseph\Application Data\wklnhst.dat
2007-10-16 03:20 --------- d-----w C:\Program Files\Common Files\Adobe
2007-10-16 01:35 --------- d-----w C:\Program Files\Java
2007-10-15 23:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\DIGStream
2007-10-01 04:12 --------- d--h--w C:\Documents and Settings\Joseph\Application Data\Gtek
2007-10-01 04:12 --------- d-----w C:\Documents and Settings\All Users\Application Data\GTek
2007-09-22 02:04 --------- d-----w C:\Program Files\Google
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-09-18 19:44 10,658 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-09-18 19:44 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-09-18 19:44 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-09-18 19:44 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-09-18 19:43 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-09-18 19:43 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-09-18 19:43 278,576 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-09-18 04:00 86,528 ----a-w C:\WINDOWS\bnetunin.exe
2007-08-30 23:52 --------- d-----w C:\Program Files\Ares
2007-08-30 02:29 --------- d-----w C:\Program Files\QuickTime
2007-08-30 02:28 --------- d-----w C:\Program Files\Apple Software Update
2007-08-30 02:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer
2007-08-30 02:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple
2007-08-28 04:10 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-08-28 02:33 --------- d-----w C:\Program Files\MUSICMATCH
2007-08-28 02:33 --------- d-----w C:\Program Files\CyberLink
2007-08-28 02:18 --------- d-----w C:\Program Files\ACW
2007-08-28 01:12 --------- d-----w C:\Program Files\Windows Media Connect 2
2007-08-27 14:19 6,334 ----a-w C:\Documents and Settings\Courtney\Application Data\wklnhst.dat
2007-08-27 02:49 854,848 ----a-w C:\R143730.EXE
2007-08-27 02:49 798,186 ----a-w C:\E113.ZIP
2007-08-27 02:04 --------- d-----w C:\Documents and Settings\Joseph\Application Data\CyberLink
2007-08-25 22:28 --------- d-----w C:\Program Files\Starcraft
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-08-21 06:15 683,520 ------w C:\WINDOWS\system32\dllcache\inetcomm.dll
2007-08-20 10:04 824,832 ----a-w C:\WINDOWS\system32\dllcache\wininet.dll
2007-08-20 10:04 671,232 ----a-w C:\WINDOWS\system32\dllcache\mstime.dll
2007-08-20 10:04 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll
2007-08-20 10:04 6,058,496 ------w C:\WINDOWS\system32\dllcache\ieframe.dll
2007-08-20 10:04 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-08-20 10:04 477,696 ----a-w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-08-20 10:04 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-08-20 10:04 44,544 ------w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-08-20 10:04 384,512 ------w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-08-20 10:04 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-08-20 10:04 3,584,512 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-08-20 10:04 27,648 ----a-w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-08-20 10:04 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll
2007-08-20 10:04 232,960 ------w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-08-20 10:04 230,400 ------w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-08-20 10:04 214,528 ----a-w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-08-20 10:04 193,024 ----a-w C:\WINDOWS\system32\dllcache\msrating.dll
2007-08-20 10:04 153,088 ------w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-08-20 10:04 132,608 ----a-w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-08-20 10:04 124,928 ------w C:\WINDOWS\system32\dllcache\advpack.dll
2007-08-20 10:04 105,984 ------w C:\WINDOWS\system32\dllcache\url.dll
2007-08-20 10:04 102,400 ------w C:\WINDOWS\system32\dllcache\occache.dll
2007-08-20 10:04 1,152,000 ----a-w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-08-17 10:21 625,152 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-08-17 10:20 63,488 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-08-17 10:20 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-08-17 07:34 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-07-31 00:19 92,504 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll
2007-07-31 00:19 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-07-31 00:19 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-07-31 00:19 549,720 ----a-w C:\WINDOWS\system32\dllcache\wuapi.dll
2007-07-31 00:19 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-07-31 00:19 53,080 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe
2007-07-31 00:19 43,352 ----a-w C:\WINDOWS\system32\wups2.dll
2007-07-31 00:19 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-07-31 00:19 325,976 ----a-w C:\WINDOWS\system32\dllcache\wucltui.dll
2007-07-31 00:19 271,224 ----a-w C:\WINDOWS\system32\mucltui.dll
2007-07-31 00:19 207,736 ----a-w C:\WINDOWS\system32\muweb.dll
2007-07-31 00:19 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-07-31 00:19 203,096 ----a-w C:\WINDOWS\system32\dllcache\wuweb.dll
2007-07-31 00:19 1,712,984 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-07-31 00:19 1,712,984 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll
2007-07-31 00:18 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-07-31 00:18 33,624 ----a-w C:\WINDOWS\system32\dllcache\wups.dll
2007-07-26 03:06 144,704 ----a-w C:\WINDOWS\system32\DivXCodecVersionChecker.exe
2007-07-26 02:53 524,288 ----a-w C:\WINDOWS\system32\DivXsm.exe
2007-07-26 02:53 3,596,288 ----a-w C:\WINDOWS\system32\qt-dx331.dll
2007-07-26 02:53 200,704 ----a-w C:\WINDOWS\system32\ssldivx.dll
2007-07-26 02:53 129,784 ------w C:\WINDOWS\system32\pxafs.dll
2007-07-26 02:53 120,056 ------w C:\WINDOWS\system32\pxcpyi64.exe
2007-07-26 02:53 118,520 ------w C:\WINDOWS\system32\pxinsi64.exe
2007-07-26 02:53 1,044,480 ----a-w C:\WINDOWS\system32\libdivx.dll
2007-07-26 02:50 823,296 ----a-w C:\WINDOWS\system32\divx_xx0c.dll
2007-07-26 02:50 823,296 ----a-w C:\WINDOWS\system32\divx_xx07.dll
2007-07-26 02:50 81,920 ----a-w C:\WINDOWS\system32\dpl100.dll
2007-07-26 02:50 802,816 ----a-w C:\WINDOWS\system32\divx_xx11.dll
2007-07-26 02:50 740,442 ----a-w C:\WINDOWS\system32\DivX.dll
2007-07-26 02:50 593,920 ----a-w C:\WINDOWS\system32\dpuGUI11.dll
2007-07-26 02:50 57,344 ----a-w C:\WINDOWS\system32\dpv11.dll
2007-07-26 02:50 53,248 ----a-w C:\WINDOWS\system32\dpuGUI10.dll
2007-07-26 02:50 344,064 ----a-w C:\WINDOWS\system32\dpus11.dll
2006-01-18 03:50:18 56 -csh--r C:\WINDOWS\system32\2FD39117AB.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-29 15:01]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 21:12]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-11-30 08:07]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" []
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 11:44]
"DIGStream"="C:\Program Files\DIGStream\digstream.exe" []
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [2005-01-24 19:58]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 03:41]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2006-03-23 20:17]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2006-03-23 20:13]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2006-03-23 20:17]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-06-04 21:05]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2007-06-26 00:00]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 04:25]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 06:00]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqnmli]
ssqnmli.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\zlczfufx]
zlczfufx.dll

R1 cdrbsvsd;cdrbsvsd;C:\WINDOWS\system32\drivers\cdrbsvsd.sys
R2 Winalert;Windows Alert Service;C:\WINDOWS\System32\alertic.exe -srv
S3 PCIUtil;PCI Utility;\??\C:\DOCUME~1\Joseph\LOCALS~1\Temp\PCIUtil.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
AutoRun\command - E:\setup.exe

.
Contents of the 'Scheduled Tasks' folder
"2007-10-21 21:51:40 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Joseph.job"
.
**************************************************************************

catchme 0.3.1232 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-22 22:44:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-22 22:45:46
C:\ComboFix2.txt ... 2007-10-21 21:56
.
--- E O F ---


and the hijackthis


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:47:34 PM, on 10/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\alertic.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Joseph\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137866018812
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O20 - Winlogon Notify: ssqnmli - ssqnmli.dll (file missing)
O20 - Winlogon Notify: zlczfufx - zlczfufx.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 7720 bytes


thanks!!

#11 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:06:39 PM

Posted 23 October 2007 - 11:36 AM

Hello,

Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O20 - Winlogon Notify: ssqnmli - ssqnmli.dll (file missing)
O20 - Winlogon Notify: zlczfufx - zlczfufx.dll (file missing)


Close all browsers and other windows except for HijackThis!, and click "Fix checked".

Reboot your computer.

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: Posted Image
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    Posted Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously, along with a new HijackThis log in your next reply.
Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#12 smokinjoe_24

smokinjoe_24
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:06:39 PM

Posted 23 October 2007 - 06:35 PM

Hi again, just wanted to say again how much I appreciate this, thank you. I don't want to speak too quickly, but you have somehow made the pop ups stop (before the Dr. Scan) I am going to dinner with the wife and I am going to leave the computer on to see what happens and will let you know in about an hour or so.

Thanks!!

here is the doctor .csv



alertic.exe;c:\windows\system32;Trojan.Fakealert.343;Deleted.;
Process.exe;C:\Documents and Settings\Joseph\Desktop\SmitfraudFix;Tool.Prockill;Incurable.Moved.;
restart.exe;C:\Documents and Settings\Joseph\Desktop\SmitfraudFix;Tool.ShutDown.11;Incurable.Moved.;
sdcmon.dll;C:\Program Files\Support.com\bin;Probably DLOADER.Trojan;Incurable.Moved.;
tgupdate.exe;C:\Program Files\Support.com\bin;Probably DLOADER.Trojan;Incurable.Moved.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Incurable.Moved.;
A0000092.exe;C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP2;Trojan.Fakealert.343;Deleted.;
238341296;C:\WINDOWS;Trojan.Fakealert.343;Deleted.;
Process.exe;C:\WINDOWS\system32;Tool.Prockill;Incurable.Moved.;


not sure if I posted that right...............

here is a hijack this


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:33:30 PM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Documents and Settings\Joseph\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137866018812
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 7344 bytes

#13 smokinjoe_24

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Posted 23 October 2007 - 08:14 PM

the pop ups are gone!!! WOO HOO!!!!

#14 teacup61

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Posted 24 October 2007 - 12:55 PM

Hello,

YAY!!!! :thumbsup: Hope you and the Mrs. had a nice dinner last evening. :blink:

You did the Dr. Web right, and your HijackThis log looks good too. Everything running all right then?

Please delete ComboFix and its accompanying folder C:\Qoobox. Empty your Recycle bin and reboot your computer.

If there are no further problems:

Below I have included a number of recommendations on how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously! These few simple steps can stave off the vast majority of spyware problems.

Regularly go to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows, including the latest version of Internet Explorer. This can patch many of the security holes through which attackers can gain access to your computer. You should also turn on the Windows automatic update feature.

You should definitely maintain a firewall. Some good free firewalls are Kerio, or Outpost. I use Comodo on my own system and really like it. http://comodo.com
A tutorial on understanding and using firewalls may be found here.

In order to protect yourself against spyware, you should consider installing and running the following free programs:

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

IE/Spyad:
It places over 5000 malicious websites and domains in your IE's restricted zone.
IE/Spyad

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

* Avoid illegal sites, because that's where most malware is present.
* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. A lot of free software can bundle other software, including spyware.

Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

Please make sure to run your antivirus software regularly, and to keep it up-to-date.

Take care!
tea
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Error reading poptart in Drive A: Delete kids y/n?

#15 teacup61

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Posted 29 October 2007 - 12:22 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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Error reading poptart in Drive A: Delete kids y/n?




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