Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Explorer.exe Application Error


  • Please log in to reply
3 replies to this topic

#1 Glenn999

Glenn999

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:39 PM

Posted 17 October 2007 - 04:17 AM

I recently ran spybot search and destroy it found a trogan win32. something so i fixed all problems but now when i got into C: to access program files i get this..

The exception unknown software exception (0xc00000fd) occured in the apllication at location 0x7c9ed3b4.

and it crashes and resets the screen etc...


Can anyone help thanks

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:39 AM

Posted 17 October 2007 - 10:15 AM

Hello Glenn999

Have you tried using System Restore to return to a previous state before your problems began?

What OS (Win XP/2000, etc) are you using?
When doing a search on the net for your particular problem, you will find this is a common complaint with various causes and possible solutions. What works for one person may not work for another. Microsoft even mentions it here.

In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. You should be able to see the error by looking in the Event Log. Read "How To Use the Event Viewer Applet".

An alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message when it happens - this is also known as the Blue Screen Of Death (BSOD).

To change the recovery settings and Disable Automatic Rebooting, go to Start > Run and type: sysdm.cpl
Click Ok or just press WINKEY + Pause/Break keys to bring up System Properties.
  • Go to the Advanced tab and under "Startup and Recovery", click on the "Settings" button and go to "System failure".
  • Make sure "Write an event to the system log" is checked and that "Automatically restart" is UNchecked.
  • Click "OK" and reboot for the changes to take effect.
Doing this won't cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with an error code and other information that will allow you to better trace your problem.

When you get that information, please post it back here.

Edited by quietman7, 17 October 2007 - 10:16 AM.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 Glenn999

Glenn999
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:39 PM

Posted 17 October 2007 - 11:31 AM

Restore worked sorry for wasting your time should of sorted it myself...

Thanks this sites great keep up the good work...

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:39 AM

Posted 17 October 2007 - 11:33 AM

Your welcome. :thumbsup:
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users