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Hello, New Visitor - I've Got Spyware.cyberlog-x Help - Aggh


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#1 MikeSessa

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Posted 16 October 2007 - 09:32 PM

Oops - sorry for describing my problem. Hello - my name is Mike and I have a nasty virus - which is why I'm here.

Googled for the spyware.cyberlog -x topic and came across a very similar person with very nearly the same problems I'm having. So I'm saying hello. I need to ask in the proper forum and I will as soon as I read a few more things. I do have the basic articles of software downloaded such as hijack this, AVG spyware scanner and smitfraud.

I hope somebody can help me rid myself of this crap. I think this virus/malware/trojan/ransom-ware combination has to be a major pain to remove - I think my daughter got it by sneaking onto my computer and accessing a or her my-space page which happened to be loaded with pop ups because prior to this incident my machine was running fine.

HELLLLLLP please!

Edited by MikeSessa, 16 October 2007 - 09:35 PM.


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#2 quietman7

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Posted 17 October 2007 - 10:01 AM

Welcome to BC MikeSessa

If your using Win XP or 2000, please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to where it says Removal Instructions)
If you have downloaded SmitfraudFix previously please delete that version and download it again as the tool is frequently updated!

Next, download RogueRemover and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover and follow the prompts.
  • During installation an icon will automatically be created on your Desktop.
  • If the program does not open after installation, double-click on the RogueRemover icon to launch.
  • Select "Check for Updates" and click Download if any are found.
  • Wait for the updates to finish downloading, then Close the update window.
  • Select "Scan" and follow the onscreen directions to remove anything found.
  • If nothing is found, exit RogueRemover.
  • If RogueRemover finds something, it will present a list of detected items.
  • Click on Save log, then Ok at the prompt.
  • Click "Remove selected", then Yes at the prompt.
  • Wait for the removal to complete and then close RogueRemover.
Then download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
  • In the main screen, under "Scan for Harmful Software" click Scan your computer.
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked to reboot, click "Yes".
  • If not, select Close to exit the program and reboot normally.

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#3 TMacK

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Posted 17 October 2007 - 09:45 PM

Hi MikeSessa,

I moved your HijackThis log to the appropriate forum.
Here is the link: http://www.bleepingcomputer.com/forums/t/112666/mikesessas-hjt-log/

Now that you have a HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

This topic will now be closed, since you have an open log posted.
If you have any questions, feel free to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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