Hey every one, i need some major help... i am trying to help a friend get rid of this virus that they have been infected with the - "TR/VUNDO.GEN" Virus. i have already done a few differant things to try and remove this virus, but nothing seems to be working. i know i probably need to download "highjack this" - which i will do when i get home, but i was wondering if there is any one that can get me started on how to remove this virus...
I have already done the "Disable system restore,show hidden files, show file ext. And restart in safe mode" then run virus scan (i use Avira antivir) and after getting rid of ALOT of other infections, this one seems to not want to go away. It has attached it's self to a system file (C:/windows/system32/sqrll.dll) , it won't delete cause it seems to be in use with some other program or some thing. Thier computer was very infected from using Lime wire (which i have since deleted from thier system) and i am ususally pretty good at keep my own three computer very safe and clean from infection, but this particualr virus has proven a worthy advisary.
We have tried several differant Malware removal programs and nothing helps... please help...
It is a Compaq Computer running windows XP home... im not sure what service pack it is running yet, but let me know what info you need and will make it available.
thanks in advance
~Mod Edit: Topic moved to more appropriate forum~ TMacK
Edited by TMacK, 15 October 2007 - 07:20 PM.