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Missing Taskbar, Disabled Av, Strange Errors


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#1 Blaah Blaah

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Posted 15 October 2007 - 06:00 PM

Tried other Tech Support forums/google, at a dead end.

Sympmtoms:
No sounds, slow logins, missing taskbar, can't run IE (the window flashes up then disappears), Install errors for some new programs, can't turn on Windows Firewall or Norton AV (which should be running at startup and aren't), System Restore Points are missing/inaccessible, Copy-Paste only works in/from Notepad, no Click-Drag, MSN Explorer is the only working browser, and several links aren't working in that.

I've tried:
Stinger, HiddenFinder, Spybot S&D, IEReg.bat, Security Task Manager, XP's System File Checker, XP's 'Clean Boot', Safe Mode, posting a HJT log on other forums (no reply)

AVG Free, Killbox and SUPER Anti-Spyware all won't install. Two of these came with 'RPC Server Unavailable' errors, but Google returned technical server jargon.

If I turn on the Language Toolbar (or others) through the Control Panel, the Taskbar reappears (although sitting lower in the screen), but still doesn't show the programs I'm running.

Every scan's coming back clean, I can't find any suspicious or malignant processes, hidden or otherwise, no-one wants to respond to my HJT logs, and I'm hoping like hell I don't have to re-install Windows for this. Any help very, very, very appreciated.

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#2 quietman7

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Posted 15 October 2007 - 09:51 PM

Welcome to BC Blaah Blaah

I don't see a hijackthis log posted here for you.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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#3 TMacK

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Posted 16 October 2007 - 11:16 AM

Now that you have a HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

This topic will now be closed, since you have an open log posted.
If you have any questions, feel free to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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