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Multiple Iexplore Processes Running


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#1 stevetemple

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Posted 15 October 2007 - 04:35 PM

My hardwired home network of two computers seems to be infected with a spyware or virus that neither Spybot Search and Destroy or AVG can find. We are seeing multiple instances of IEXPLORE running in the Task Manager's list of processes. When you try to delete them, you get a message that ending it early could cause a loss of information, etc. We choose to end anyway. We're getting a dozen of these running at once, all using RAM and generally causing a problem. We have had IE6 on one computer and IE7 on the other. Both have had Mozilla Firefox, too. The one with IE6 rarely used Firefox, so I uninstalled Firefox to see if that would have any impact. The only forum entries I've found (via Google) seem to go back to 2005 with no real resolution or culprit identified. I was wondering if anyone else has seen this problem.


Moved from the XP Forum. ~acklan~

Edited by acklan, 15 October 2007 - 05:00 PM.


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#2 buddy215

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Posted 15 October 2007 - 06:06 PM

This could be caused by malware. Use the two programs below and let us know what they found.

Install Super Antispyware free. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
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#3 quietman7

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Posted 15 October 2007 - 06:11 PM

If you do a Google search you will find numerous complaints of multiple instances of iexplore.exe running in Task Manager. This could problem could be malware or non-malware related. There are worms like W32/Lovgate-AD that will cause the same problem you are experiencing. In addition to other files it drops iexplore.exe in C:\Windows\system32. One of the ways that malware tries to hide is to give itself the same name as a critical system file like iexplore.exe. However, it then places itself in a different location on your computer. The legit iexplore.exe is located in the C:\Program Files\Internet Explorer folder. Also make sure of the spelling. If it is iexplorer.exe, then this a malware.

For others the problem was related to the Yahoo toolbar and uninstalling it was the correct solution. Prior to doing this all anti-virus and anti-malware scans found nothing suspicious.

Another possible cause has been traced to instant email notification settings at various board forums. A new instance of iexplore.exe was created each time the user opened an email, clicked a link and visted a forum. They were also using Spyware Doctor and the problem only occurred if that program was actively running in the background. When Spyware Doctor was disabled, the problem did not occur.
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