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Getting Multiple Advancedcleaner Pop-ups


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#1 firefighter17103

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Posted 14 October 2007 - 10:37 PM

I am getting a bunch of AdvancedCleaner popups.... is this part of the XPAntivirus rouge???

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#2 boopme

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Posted 14 October 2007 - 10:46 PM

Yes this is an Undesirable Program
please read this
http://www.bleepingcomputer.com/startups/A...aner-19234.html

Run a scan with your antivirus from Safe Mode
How to start Windows in Safe Mode

Also run a scan wth Superantispyware Use the free home user version. delete/quarantine anything it finds
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#3 firefighter17103

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Posted 14 October 2007 - 10:51 PM

my boss all of the sudden got this and xpantivirus in one shot... i am assuming this came from email. he is always getting emails from friends w/ alot of forwards.

I am logged into his system via log me in. while trying to clean it i also am seeing a 3 cmd windows opening and then LoadLibrary Manager popping up. any ideas

now i am seeing Antispystorm

Edited by firefighter17103, 14 October 2007 - 11:16 PM.


#4 firefighter17103

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Posted 14 October 2007 - 11:58 PM

my boss all of the sudden got Antispystorm, AdvancedCleaner, and xpantivirus in one shot... i am assuming this came from email. he is always getting emails from friends w/ alot of forwards.

I am logged into his system via log me in. while trying to clean it i also am seeing a 3 cmd windows opening and then LoadLibrary Manager popping up. any ideas

I see how to remove xpantivirus. just need help w/ the other things listed.

Edited by TMacK, 15 October 2007 - 12:10 AM.
Mod Edit: Merged new topic~ TMack


#5 quietman7

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Posted 15 October 2007 - 07:47 AM

With all the different malware issues going on I suggest you read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#6 firefighter17103

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Posted 15 October 2007 - 05:33 PM

I am trying to remove this stuff following the instructions is the post but the there are no folders in the program files folder and my ctl+alt+del dose not work...say disabled by the admin...please help

i also tried rouge remover


srslib.32 cmd window popups

Edited by firefighter17103, 15 October 2007 - 06:05 PM.


#7 quietman7

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Posted 15 October 2007 - 06:59 PM

If you cannot perform any steps, just skip them and go directly to the part where you download hijackthis. Then follow the instructions for creating a log and posting in the Hijackthis Forum.
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#8 firefighter17103

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Posted 15 October 2007 - 07:24 PM

will do. thanks

#9 quietman7

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Posted 15 October 2007 - 09:11 PM

I see your log is posted here and you are already getting assistance.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusing, I am closing this topic.
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